Desktop Support Specialist — IT Pro & End-User Expert

Boardroom Appointments; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Boardroom Appointments is seeking an experienced Desktop Support Technician for an excellent contract opportunity in Johannesburg. The role requires an A+/N+ certification or IT Diploma, along with at least two years' experience in IT support for end-users.

You should have deep knowledge of computer hardware and software and be proficient with CRM and task management tools. Strong analytical, communication, and time-management skills are essential.

Qualifications

• At least two years' experience in IT support / end-user support role.
• In-depth and current knowledge of computer programs and hardware.
• Proficiency with CRM and task management software.
• Excellent analytical and problem-solving skills.
• Strong collaboration, communication and interpersonal skills.
• Excellent organizational and time management skills.

Education

A+ and N+, or Diploma in IT

Tools

CRM software

Task management software

Job description

Boardroom Appointments is seeking an experienced Desktop Support Technician for an excellent contract opportunity in Johannesburg. The role requires an A+/N+ certification or IT Diploma, along with at least two years' experience in IT support for end-users.

You should have deep knowledge of computer hardware and software and be proficient with CRM and task management tools. Strong analytical, communication, and time-management skills are essential.