Delivery Coordinator - Regional Hub

Placements24; Sud Africa; Ibrido; ZAR 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Placements24 is seeking a Delivery Coordinator to manage operations from a regional hub in Paarl, Western Cape. This hybrid role blends on-site coordination with remote administrative tasks.

You will oversee dispatch, tracking, and route planning to ensure timely, safe deliveries and high customer satisfaction. The role requires strong organizational and communication skills and experience with logistics software.

Competenze

• Experience in a logistics, dispatch, or delivery coordination role.
• Proficiency with logistics and fleet management software.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Mansioni

• Coordinate daily delivery schedules and dispatch drivers to optimize routes and delivery times.
• Monitor the progress of deliveries in real-time using tracking software and provide updates.
• Act as the primary point of contact for drivers, addressing issues and providing support.
• Liaise with customer service and sales teams to manage delivery expectations and resolve issues.
• Maintain accurate records of deliveries, vehicle status, and driver performance.
• Ensure compliance with all safety regulations and company policies for drivers and vehicles.
• Process delivery-related documentation and manage administrative tasks effectively.
• Contribute to route planning and efficiency improvements for the Paarl regional hub.
• Handle incoming inquiries related to deliveries and provide timely responses.
• Collaborate with management on operational improvements and performance metrics.

Conoscenze

Organizational skills

Communication

Logistics software

Strumenti

Logistics software tools

Descrizione del lavoro

About the Role

Our client, a dynamic and growing distribution network, is seeking an organized and efficient Delivery Coordinator to manage operations from their regional hub in Paarl, Western Cape . This hybrid role requires a blend of on-site presence for crucial coordination and remote flexibility for administrative tasks. The successful candidate will be responsible for overseeing the dispatch and tracking of delivery vehicles, ensuring optimal route planning, and maintaining high levels of customer satisfaction. You will act as the central communication link between drivers, dispatch, and customer service, proactively resolving any logistical challenges that arise. The ideal candidate possesses strong organizational skills, excellent communication abilities, and a solid understanding of logistics software and principles. This position is vital to the smooth functioning of our client's delivery operations in the Paarl region and surrounding areas. We are looking for a motivated individual who can balance on-site collaboration with remote autonomy, contributing to the overall efficiency and reliability of the delivery service. The successful applicant will play a key role in optimizing delivery schedules, managing driver schedules, and ensuring the timely and safe arrival of goods.

Key Responsibilities

• Coordinate daily delivery schedules and dispatch drivers to optimize routes and delivery times.
• Monitor the progress of deliveries in real-time using tracking software and provide updates.
• Act as the primary point of contact for drivers, addressing issues and providing support.
• Liaise with customer service and sales teams to manage delivery expectations and resolve issues.
• Maintain accurate records of deliveries, vehicle status, and driver performance.
• Ensure compliance with all safety regulations and company policies for drivers and vehicles.
• Process delivery-related documentation and manage administrative tasks effectively.
• Contribute to route planning and efficiency improvements for the Paarl regional hub.
• Handle incoming inquiries related to deliveries and provide timely responses.
• Collaborate with management on operational improvements and performance metrics.

Requirements

• Previous experience in a logistics, dispatch, or delivery coordination role.
• Proficiency in using logistics and fleet management software.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.