Customer Support Manager

E-Rele; Gauteng; On-site; ZAR 167,000 - 257,000; Full time

Job summary

E-Rele in Gauteng is seeking a Customer Support Agent to join our team in Soweto, providing day-to-day assistance to a diverse customer base and resolving inquiries. You will be the first point of contact, ensuring satisfaction with our services and contributing to building strong customer relationships within the local community.

This role emphasizes reliable service and energetic communication to help customers navigate our products and support options.

Qualifications

• Experience in customer service or support is preferred.
• Excellent communication and problem-solving abilities.

Responsibilities

• Respond promptly and courteously to customer inquiries via phone and email.
• Assist customers with product information and process inquiries.

Job description

Our client is seeking an energetic and reliable Customer Support Agent to join their team in Soweto . This role is essential for providing day-to-day assistance to our diverse customer base, resolving inquiries, and ensuring satisfaction with our services. You will be the first point of contact, embodying our company's commitment to excellent service. Join a dedicated team in Gauteng and contribute to building strong customer relationships within the local community.

About the Role

Our client is seeking an energetic and reliable Customer Support Agent to join their team in Soweto . This role is essential for providing day-to-day assistance to our diverse customer base, resolving inquiries, and ensuring satisfaction with our services. You will be the first point of contact, embodying our company's commitment to excellent service. Join a dedicated team in Gauteng and contribute to building strong customer relationships within the local community.

Key Responsibilities

• Respond promptly and courteously to customer inquiries via phone and email.
• Assist customers with product