Customer-Focused Retail Cashier & POS Specialist

Clicks Group Limited; Sandton; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Clicks Group in Sandton is seeking a Shop Assistant / Cashier for its Clicks Discovery Place store. You will report to the Store Manager and start a career in retail, delivering service excellence, handling POS operations, and supporting merchandising.

The role focuses on accurate cash handling, enrolling customers in clubcard, promoting promotions, and providing friendly, professional service while maintaining store standards and product knowledge.

Qualifications

• Desirable: Maths 50% and English 50% at Grade 12 level.
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Deliver service excellence through efficient customer service, POS operations and merchandising in store that leads to a positive customer experience.
• Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• Promote the Clicks' clubcard and enroll new clubcard members to achieve clubcard participation targets.
• Ensure continuity of excellent service by sharing product information with relief staff.

Skills

Basic math

Retail/FMCG knowledge

Stock management

Customer service excellence

Planning & organizing

Problem-solving

People skills

Relating & networking

Following instructions

Delivering results

Persuading & influencing

Coping with pressure

Education

Grade 12 (Maths 50%, English 50%)

Job description

Clicks Group in Sandton is seeking a Shop Assistant / Cashier for its Clicks Discovery Place store. You will report to the Store Manager and start a career in retail, delivering service excellence, handling POS operations, and supporting merchandising.

The role focuses on accurate cash handling, enrolling customers in clubcard, promoting promotions, and providing friendly, professional service while maintaining store standards and product knowledge.