Retail POS & Customer Service Specialist

Clicks Group Limited; South Africa; Presencial; ZAR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Clicks Group Limited in South Africa is seeking a retail associate to efficiently manage POS transactions and cash handling, promote the Clicks clubcard, enroll new members, and inform customers about promotions. The role emphasizes delivering superior service, maintaining store standards, and supporting the company’s vision as a leading health and beauty retailer.

You will require basic math skills and a background in retail/FMCG merchandising, with a focus on accuracy, customer engagement, and

Formación

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsabilidades

• Efficiently execute all POS checkout operations and handle cash accurately
• Promote Clicks clubcard and enroll new clubcard members
• Inform customers about promotions to drive sales
• Deliver superior customer service as a brand ambassador
• Maintain merchandising and housekeeping to store standards
• Stay updated on products, ranges, promotions and events
• Support the group vision to be the customer’s first choice health and beauty retailer

Conocimientos

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

People skills

Persuading and influencing

Educación

Grade 12 (Maths 50%, English 50%)

Descripción del empleo

Clicks Group Limited in South Africa is seeking a retail associate to efficiently manage POS transactions and cash handling, promote the Clicks clubcard, enroll new members, and inform customers about promotions. The role emphasizes delivering superior service, maintaining store standards, and supporting the company’s vision as a leading health and beauty retailer.

You will require basic math skills and a background in retail/FMCG merchandising, with a focus on accuracy, customer engagement, and