Customer Experience Specialist

Placements24; South Africa; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Placements24 in Rustenburg, North West is seeking a Customer Service Representative to join our client’s vibrant team. The role focuses on managing customer interactions and ensuring a positive experience with offerings.

You will handle inquiries, resolve complaints, and provide information with professionalism and efficiency. The ideal candidate will possess strong interpersonal and communication skills and a genuine desire to help others.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to resolve inquiries and complaints.
• Professional and efficient customer service.

Responsibilities

• Handle inquiries from customers and provide information about offerings.
• Resolve customer complaints in a timely and courteous manner.
• Maintain accurate records of interactions and transactions.

Skills

Communication

Interpersonal skills

Job description

Placements24 in Rustenburg, North West is seeking a Customer Service Representative to join our client’s vibrant team. The role focuses on managing customer interactions and ensuring a positive experience with offerings.

You will handle inquiries, resolve complaints, and provide information with professionalism and efficiency. The ideal candidate will possess strong interpersonal and communication skills and a genuine desire to help others.