Customer Experience Advisor: Digital & Cross-Sell
FirstRand Bank India
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Job summary
FirstRand Bank India invites applications for a customer service role based in Nigel, Gauteng. You will deliver a seamless experience by understanding customer needs, offering tailored product solutions, and guiding customers to eChannels and self-service options.
You will uphold our brand promise, adhere to TCF principles, and comply with bank policies while identifying opportunities to cross-sell and optimise channel use to reduce costs. Closing date 24/09/26.
Job description
FirstRand Bank India invites applications for a customer service role based in Nigel, Gauteng. You will deliver a seamless experience by understanding customer needs, offering tailored product solutions, and guiding customers to eChannels and self-service options.
You will uphold our brand promise, adhere to TCF principles, and comply with bank policies while identifying opportunities to cross-sell and optimise channel use to reduce costs. Closing date 24/09/26.
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