Proactive Banking & Digital Solutions Advisor
FirstRand Bank Limited
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Job summary
FirstRand Bank Limited is seeking a dedicated customer service professional to deliver an exceptional and efficient experience by proactively understanding customer needs and guiding them to the most suitable service channels, including eChannels and self-service.
You will adhere to policy, promote cross-selling of products, and strive to migrate customers to digital channels while upholding Treating Customers Fairly principles and the bank's ethical standards in every interaction.
Job description
FirstRand Bank Limited is seeking a dedicated customer service professional to deliver an exceptional and efficient experience by proactively understanding customer needs and guiding them to the most suitable service channels, including eChannels and self-service.
You will adhere to policy, promote cross-selling of products, and strive to migrate customers to digital channels while upholding Treating Customers Fairly principles and the bank's ethical standards in every interaction.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
