Costing & Warranty Clerk

The Talent Room; Johannesburg; On-site; ZAR 180,000 - 280,000; Full time

Job summary

The Talent Room is recruiting a Costing & Warranty Clerk for a Johannesburg-based automotive dealership in the Eastern Suburbs. The role focuses on accurate costing of service and repair jobs, capturing labour, parts, sublets and sundries, and ensuring complete prior to invoicing.

You will work with technicians, warranty staff and management to resolve costing queries, process warranty claims, and reconcile job cards and invoices in a busy dealership environment.

Qualifications

• Strong numerical and administrative ability.
• Experience in automotive dealership costing and warranty processes.
• Experience with dealer management systems (DMS) is advantageous.
• Matric/Grade 12 is essential.

Responsibilities

• Process and accurately cost completed service and repair job cards.
• Ensure all labour, parts, sublet and sundry costs are correctly captured.
• Check job cards for completeness and accuracy before invoicing.
• Process warranty and maintenance plan claims in accordance with manufacturer requirements.
• Submit warranty claims timeously and follow up on outstanding claims.
• Ensure all warranty documentation and supporting information is complete.
• Liaise with technicians, service advisors, warranty administrators and management regarding costing queries.
• Verify warranty parts, labour codes and claim information.
• Process rejected or queried warranty claims and make necessary corrections.
• Invoice customer-pay, internal and warranty work accurately.
• Reconcile job cards and invoices.
• Monitor outstanding warranty claims and assist with resolving discrepancies.

Skills

Numerical accuracy

Administrative skills

Microsoft Office

Dealership system experience

Education

Matric / Grade 12

Tools

Evolve

Automate

Autoline

Kerridge

Job description

Description

• Process and accurately cost completed service and repair job cards.
• Ensure all labour, parts, sublet and sundry costs are correctly captured.
• Check job cards for completeness and accuracy before invoicing.
• Process warranty and maintenance plan claims in accordance with manufacturer requirements.
• Submit warranty claims timeously and follow up on outstanding claims.
• Ensure all warranty documentation and supporting information is complete.
• Liaise with technicians, service advisors, warranty administrators and management regarding costing queries.
• Verify warranty parts, labour codes and claim information.
• Process rejected or queried warranty claims and make necessary corrections.
• Ensure manufacturer warranty procedures and policies are adhered to.
• Invoice customer-pay, internal and warranty work accurately.
• Reconcile job cards and invoices.
• Monitor outstanding warranty claims and assist with resolving discrepancies.
• Maintain accurate records and filing of warranty documentation.

Requirements:

• Matric / Grade 12.
• Previous experience as a Costing Clerk, Warranty Clerk, Warranty Administrator or Service Department Administrator within a motor dealership.
• Automotive dealership experience is essential.
• Strong understanding of job card costing and warranty processes.
• Experience working with manufacturer warranty claims will be advantageous.
• Good numerical and administrative ability.
• Computer literate with good Microsoft Office skills.
• Experience with a dealership management system such as Evolve, Automate, Autoline, Kerridge or similar will be advantageous.
• Valid driver's licence will be advantageous.

Please note only candidates that meet the minimum requirements will be considered.

Costing & Warranty Clerk • JHB - Eastern Suburbs / East Rand, Gauteng, ZA