Warranty Administrator

Bonafide Human Capital; Kempton Park; On-site; ZAR 201,000 - 301,000; Full time

Job summary

Warranty Administrator role in Kempton Park within an automotive dealer group. The successful candidate will manage warranty administration for the service department, ensure accurate registrations on warranty systems, and liaise with customers and staff.

Responsibilities include processing claims, tracking payments, preparing remittances, and reporting on warranty activity. Key duties also cover checking job cards, ensuring cost allocations are correct, and performing general service

Qualifications

• Matric required.
• Computer literacy with Kerridge/Automate.

Responsibilities

• Ensure that the warranty administration related to the service department is updated and accurate.
• Process warranty and maintenance claims accurately daily.
• Track debtors and outstanding cash.
• Prepare warranty and maintenance remittance.
• Attend to queries and corrections.
• Check warranty in progress daily.
• Self-audit job cards.
• Follow up on delayed payments and queries.

Education

Matric

Tools

Kerridge/Automate

Job description

Warranty Administrator job vacancy in Kempton Park.

Our well-known automotive dealer client based in Kempton Park current holds a vacancy for an experienced Warranty Administrator.

Specific Role Responsibilities:

• To ensure that the warranty administration related to the service department is updated and accurate.
• Directly responsible to the Service Manager.
• Relationships with Customers and company staff.
• Capital expenditure: No purchasing authority.
• Operational expenditure: No credit note authority.
• Ensure that vehicles under warranty are registered on the warranty system.
• Cross departmental disciplines.
• Compile necessary reports.
• Assist with service administration when necessary.
• Assist with service calls when necessary.
• Check warranty in progress daily.
• Check Job Cards daily.
• Sales, manufacturing dates are correct.
• Chassis and engine numbers correct.
• Check service history.
• Check extra work required.
• Correct allocation of costs.
• Process invoices for outwork accurately and timeously.
• Quotations, when necessary.
• Correct labour costs to be allocated to repair costs.
• Correct errors in warranty claims, when necessary.
• Do general costing accurately.
• Check work in progress.
• Attend to queries and corrections.
• Do job card reversals, when necessary.
• Check that previous day’s invoices are reflected on system.
• Compile necessary reports.
• Assist with warranty administration when necessary.
• Assist with service calls when necessary.
• Banking.
• Track debtors.
• Track outstanding cash.
• Process warranty and maintenance claims accurately daily.
• Check claim queue daily.
• Check age analysis weekly.
• Compile necessary reports.
• Assist with service administration when necessary.
• Assist with service calls when necessary.
• Check warranty in progress daily.
• Adhering to Brand’s Manufacture warranty policy and procedures.
• Self-audit job cards.
• Preparation of the warranty and maintenance remittance.
• Follow up on delayed payments and queries.
• Follow up on car hires daily to update Dealer Portal.
• Process warranty claims accurately daily.
• Submit PA ‘s daily.
• Check age analysis weekly.

Requirements:

• Matric.
• Computer Literacy (Kerridge/Automate).