Automotive Warranty Administrator

Placements24; Soweto; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Annual bonus

Staff discount on servicing and parts

Training on warranty systems

Job summary

Placements24 in Soweto seeks a detail-oriented Automotive Warranty Administrator to manage warranty claims processing for the dealership. You will submit claims, track status, and resolve discrepancies, ensuring financial recoveries from manufacturers for repairs under warranty.

Responsibilities include preparing, submitting, following up on claims, verifying warranty eligibility, maintaining records, and liaising with service advisors, technicians, parts staff and manufacturers.

Qualifications

• Previous experience as a Warranty Administrator in the automotive industry.

Responsibilities

• Prepare, submit, and follow up on warranty claims to manufacturers.
• Ensure all claims comply with manufacturer warranty policies and procedures.
• Review repair orders to verify warranty eligibility and parts used.
• Maintain accurate records of submitted claims, approvals, and rejections.
• Process warranty parts returns and liaise with parts department on stock requirements.
• Resolve claim discrepancies and follow up on outstanding payments.

Skills

Attention to detail

Organizational skills

Communication skills

Tools

DMS (Dealership Management System)

Warranty claim software

Job description

About the Role

Our client is seeking a detail-oriented and organized Automotive Warranty Administrator to manage warranty claims processing for their dealership in Soweto . This role is crucial for ensuring the financial recovery from manufacturers for repairs performed under warranty. You will be responsible for accurately submitting claims, tracking their status, and resolving any discrepancies. This is an excellent opportunity for an individual with a keen eye for detail to play a vital role in the financial health of the service department in Gauteng .

Key Responsibilities

• Prepare, submit, and follow up on warranty claims to manufacturers.
• Ensure all claims comply with manufacturer warranty policies and procedures.
• Review repair orders to verify warranty eligibility and parts used.
• Maintain accurate records of submitted claims, approvals, and rejections.
• Process warranty parts returns and liaise with parts department on stock requirements.
• Resolve claim discrepancies and follow up on outstanding payments.

Requirements

• Previous experience as a Warranty Administrator in the automotive industry.
• Strong understanding of warranty procedures and manufacturer requirements.
• Excellent organizational skills and meticulous attention to detail.
• Proficiency in using dealership management systems (DMS) and warranty claim software.
• Good communication skills for liaising with service advisors, technicians, and manufacturers.
• Ability to manage multiple tasks and meet deadlines effectively.

Benefits

• Competitive salary and potential for annual bonuses.
• Training on new warranty systems and procedures.
• Staff discounts on vehicle servicing and parts in Soweto .
• A supportive administrative team environment.
• Opportunity to develop expertise in a specialized area of the automotive business.