Corporate Account Manager

Placements24; Benoni; Hybrid; ZAR 850,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary + uncapped comm.

Comprehensive health, dental & vision

Retirement plan

Generous PTO & holidays

Hybrid work options

Professional development

Access to HR tech solutions

Performance bonuses

Regular client engagement

Job summary

Placements24 in Benoni, Gauteng, is seeking an experienced Corporate Account Manager to lead relationships with our client's top corporate customers and drive value from HR and payroll solutions.

You will coordinate internal resources to meet complex client needs, develop account strategies, and help expand revenue while ensuring exceptional service and retention in a dynamic B2B environment.

Qualifications

• 5+ years of account management experience, preferably in B2B services, SaaS, or HR/payroll solutions.
• Proven track record of managing large corporate accounts and achieving revenue growth.
• Strong understanding of HR and payroll processes and technologies.
• Excellent communication, negotiation and presentation skills.
• Ability to build and maintain long-term client relationships.
• Strategic thinker with strong problem-solving and analytical skills.

Responsibilities

• Manage a portfolio of key corporate accounts, ensuring high levels of client satisfaction and retention.
• Develop and implement account strategies to drive revenue growth through upselling and cross-selling opportunities.
• Serve as the primary point of contact for assigned corporate clients, addressing their needs and concerns promptly.
• Conduct regular business reviews with clients to demonstrate value and identify areas for improvement or expansion.
• Collaborate with internal teams (sales, support, implementation) to ensure seamless client experience.
• Understand clients' HR and payroll challenges and position our client’s solutions effectively.
• Negotiate contract renewals and identify opportunities for contract expansion.
• Stay informed about industry best practices and trends in HR technology and payroll services.
• Develop strong relationships with key decision-makers and stakeholders within client organizations.
• Prepare accurate account forecasts and reports for management, highlighting client status and growth potential.

Skills

Account management

Communication

Negotiation

Presentation

Strategic thinking

Analytical skills

Sales cycles

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

MS Office

Job description

About the Role

Our client, a leading provider of integrated HR and payroll solutions, is seeking an experienced Corporate Account Manager to join their team in Benoni, Gauteng . This role focuses on managing and growing relationships with our client's largest corporate clients, ensuring they receive exceptional service and maximum value from our solutions. You will be responsible for understanding complex client needs, coordinating internal resources to meet those needs, and driving account expansion. The ideal candidate possesses strong business acumen, excellent communication and interpersonal skills, and a proven ability to manage high-value client portfolios in the B2B services sector. This is an exciting opportunity to work with a growing company and make a significant impact on client retention and revenue growth within the Gauteng business community.

Key Responsibilities

• Manage a portfolio of key corporate accounts, ensuring high levels of client satisfaction and retention.


• Develop and implement account strategies to drive revenue growth through upselling and cross-selling opportunities.


• Serve as the primary point of contact for assigned corporate clients, addressing their needs and concerns promptly.


• Conduct regular business reviews with clients to demonstrate value and identify areas for improvement or expansion.


• Collaborate with internal teams (e.g., sales, support, implementation) to ensure seamless client experience.


• Understand client's HR and payroll challenges and position our client's solutions effectively.


• Negotiate contract renewals and identify opportunities for contract expansion.


• Stay informed about industry best practices and trends in HR technology and payroll services.


• Develop strong relationships with key decision-makers and stakeholders within client organizations.


• Prepare accurate account forecasts and reports for management, highlighting client status and growth potential.

Requirements

• Minimum of 5 years of experience in account management, preferably in B2B services, SaaS, or HR/payroll solutions.


• Proven track record of managing large corporate accounts and achieving revenue growth targets.


• Strong understanding of HR and payroll processes and technologies is highly advantageous.


• Excellent communication, negotiation, and presentation skills.


• Ability to build and maintain strong, long-term relationships with clients.


• Strategic thinker with strong problem-solving and analytical skills.


• Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.


• Ability to work independently and manage multiple priorities effectively.


• A bachelor's degree in Business, Marketing, or a related field is preferred.


• Willingness to travel within the Benoni area and the broader Gauteng region as needed for client meetings.

Benefits

• Competitive salary and uncapped commission structure.


• Comprehensive health, dental, and vision benefits package.


• Retirement savings plan.


• Generous paid time off and company holidays.


• Opportunities for professional development and career advancement.


• A collaborative and supportive work environment.


• Potential for hybrid work arrangements to balance work and personal life.


• Access to cutting-edge HR technology solutions.


• Performance bonuses and recognition programs.


• Regular client engagement opportunities that foster growth.