Community Support Worker (Children & Families)

Placements24; Pietermaritzburg; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Career development

Supportive team

Job summary

Placements24 in Pietermaritzburg, KwaZulu-Natal, seeks a dedicated Community Support Worker to assist vulnerable children and families. The role focuses on needs assessments, support plans, and connecting clients with community resources.

You will work independently and with a multidisciplinary team, maintain confidential records, participate in case conferences, and advocate for clients' rights. A relevant social care qualification and 3 years' experience are required.

Qualifications

• Minimum qualification in Social Work, Community Development, Psychology or related field.
• Proven ability to work with children and families in community or social care settings.
• Knowledge of local child protection practices is advantageous.
• Proven communication, interpersonal and active listening skills.
• Ability to work independently and as part of a multidisciplinary team.
• Valid driver's license and reliable transport.

Responsibilities

• Conduct needs assessments for children and families to identify support requirements and risks.
• Develop and implement personalized support plans with clients and stakeholders.
• Provide direct support and intervention to families facing challenges.
• Facilitate access to community services such as healthcare, education, housing, and legal aid.
• Offer emotional support, counseling, and practical assistance to empower clients.
• Maintain confidential client records in line with policies and legal requirements.
• Participate in case conferences, team meetings and professional development activities.
• Advocate for clients' rights within the community and with external agencies.
• Respond to crisis situations with professionalism and de-escalation.

Skills

Communication

Active listening

Empathy

Rapport building

Case management

Independent work

Team collaboration

Education

Relevant qualification in Social Work/Community Development/Psychology

Job description

About the Role

Our client, a leading provider of social care services in Pietermaritzburg, KwaZulu-Natal, is seeking a dedicated and compassionate Community Support Worker to join their dynamic team. This pivotal role involves providing essential support to vulnerable children and families, empowering them to overcome challenges and achieve their full potential. The successful candidate will be instrumental in fostering a safe and nurturing environment, offering guidance, and connecting individuals with vital community resources. This is an exceptional opportunity for a motivated individual passionate about making a tangible difference in the lives of others within a supportive and professional setting. We are looking for someone with a strong commitment to ethical practice and a genuine desire to promote well-being and social inclusion.

Key Responsibilities

• Conduct comprehensive needs assessments for children and families to identify support requirements and potential risks.
• Develop and implement personalized support plans in collaboration with clients and relevant stakeholders.
• Provide direct support and intervention to children and families facing various challenges, including abuse, neglect, poverty, and behavioral issues.
• Facilitate access to community services such as healthcare, education, housing assistance, and legal aid.
• Offer emotional support, counseling, and practical assistance to empower clients and enhance their coping mechanisms.
• Maintain accurate and confidential client records in compliance with organizational policies and legal requirements.
• Participate in case conferences, team meetings, and professional development activities to enhance service delivery.
• Advocate for clients' rights and needs within the community and with external agencies.
• Respond to crisis situations with professionalism and provide immediate support and de-escalation.

Requirements

• Minimum of a relevant qualification in Social Work, Community Development, Psychology, or a related field.
• Proven experience (minimum 3 years) working directly with children and families in a community or social care setting.
• Strong understanding of child protection legislation and best practices in Pietermaritzburg, KwaZulu-Natal.
• Excellent communication, interpersonal, and active listening skills.
• Ability to build rapport and trust with diverse client groups.
• Proficiency in assessment, care planning, and case management.
• Knowledge of local community resources and referral pathways.
• Ability to work independently and as part of a multidisciplinary team.
• Valid driver's license and own reliable transport.
• Commitment to ongoing professional development and adherence to ethical standards.

Benefits

• This role offers a competitive salary package commensurate with experience and qualifications.
• Our client provides a supportive work environment with opportunities for professional growth and development.
• Comprehensive training will be provided.
• Join a team that values collaboration, empathy, and a commitment to excellence in community care.
• Contribute to meaningful social impact within Pietermaritzburg, KwaZulu-Natal and build a rewarding career in the social care sector.