Community Support Specialist - Remote

Placements24; Gqeberha; Hybrid; ZAR 640,000 - 960,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Growth opportunities

Job summary

Placements24 is seeking a dedicated Community Support Specialist to join its fully remote team, serving individuals across diverse communities from home. You will provide vital assistance, resources, and advocacy using digital tools to assess needs and connect clients to services.

You will develop personalized support plans, coordinate with housing, employment, and healthcare resources, advocate for access to benefits, and maintain confidential records.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field.
• Experience in social services or case management.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with virtual tools and case management software.

Responsibilities

• Provide remote support and case management to clients.
• Assist clients in accessing community resources such as housing, employment, and healthcare.
• Develop personalized remote support plans.
• Advocate on behalf of clients to access services and benefits.
• Maintain confidential client records with digital systems.
• Collaborate with partner organizations to coordinate client care.

Skills

Remote work

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree in Social Work, Psychology, or related field

Tools

Case management software

Virtual meeting platforms

Job description

About the Role

Our client is looking for a dedicated Community Support Specialist to join their fully remote team, serving individuals across various communities. This role is essential in providing vital assistance, resources, and advocacy to clients facing social challenges. As a remote employee, you will utilize digital tools to connect with clients, assess their needs, and facilitate access to support services. You will be a key point of contact, offering guidance and empowerment to help individuals improve their quality of life and achieve self-sufficiency, all within a flexible, home-based work environment. This is a fantastic opportunity for someone passionate about social impact and comfortable working independently.

Key Responsibilities

• Provide remote support and case management to clients with diverse needs.
• Assist clients in accessing community resources such as housing, employment, and healthcare.
• Conduct remote needs assessments and develop personalized support plans.
• Advocate on behalf of clients to ensure they receive appropriate services and benefits.
• Maintain detailed and confidential client records using digital systems.
• Collaborate with partner organizations and service providers to coordinate client care.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Previous experience in social services, case management, or community support.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with virtual communication platforms and case management software.
• Strong understanding of social welfare systems and available community resources.
• Ability to work autonomously and manage a caseload effectively from a remote location.

Benefits

• Competitive annual salary and comprehensive benefits.
• Fully remote work arrangement offering significant flexibility.
• Opportunities for professional growth and skill development.
• A supportive and collaborative remote team environment.
• The chance to make a tangible positive impact on individuals' lives.