Community Support Navigator

Placements24; Midrand; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional develop

Supportive team environment

Meaningful community impact

Employee assistance programs

Career advancement opportunities

Job summary

Placements24 in Midrand, Gauteng, seeks a compassionate Community Support Navigator to connect individuals and families with essential social services and advocate for vulnerable populations.

You'll build relationships with local organizations, assess client needs, develop personalized support plans, and coordinate access to housing, healthcare, employment and education programs while maintaining confidential records.

Qualifications

• A relevant degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Strong communication and interpersonal skills are essential.
• Experience in social services and knowledge of local Gauteng resources is preferred.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop and implement personalized support plans tailored to client needs.
• Facilitate access to a wide range of social services, including housing, healthcare, employment, and education programs.
• Build and maintain referral networks with community organizations, government agencies, and healthcare providers.
• Provide ongoing emotional support, guidance, and advocacy for clients throughout their journey.
• Organize and facilitate community outreach programs and workshops.
• Maintain accurate and confidential client records and case notes.
• Collaborate with internal teams to identify service gaps and advocate for service improvements.
• Monitor client progress and adjust support plans as necessary.

Skills

Communication skills

Interpersonal skills

Active listening

Data management

Teamwork

Empathy

Education

Social Work degree

Diploma in Social Work

Job description

About the Role

Our client, a leading organization dedicated to enhancing community well-being, is seeking a compassionate and driven Community Support Navigator to join their dynamic team in **Midrand, Gauteng**. This pivotal role focuses on connecting individuals and families with essential social services, fostering resilience, and advocating for the needs of vulnerable populations within the **Midrand** community. You will be instrumental in developing and maintaining strong relationships with local stakeholders, service providers, and community members. The ideal candidate will possess a deep understanding of the social landscape and a passion for empowering others. This position offers a unique opportunity to make a tangible difference in people's lives while growing your career in the vital field of community and social care. We are committed to creating a supportive and inclusive environment for both our employees and the communities we serve. This role is designed for an individual who thrives in a collaborative setting and is eager to contribute to positive social change. The successful applicant will work closely with various teams to ensure comprehensive client support and program development.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop and implement personalized support plans tailored to client needs.
• Facilitate access to a wide range of social services, including housing assistance, healthcare, employment support, and educational programs.
• Build and maintain strong referral networks with community organizations, government agencies, and healthcare providers.
• Provide ongoing emotional support, guidance, and advocacy for clients throughout their journey.
• Organize and facilitate community outreach programs and workshops.
• Maintain accurate and confidential client records and case notes.
• Collaborate with internal teams to identify service gaps and advocate for service improvements.
• Monitor client progress and adjust support plans as necessary.

Requirements

• A relevant degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3-5 years of experience in community work, social services, or a similar role.
• Proven experience in conducting needs assessments and developing support plans.
• Strong understanding of the social services sector and available resources in the **Gauteng** region.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in data management and record-keeping.
• Ability to work independently and as part of a team.
• Empathy, patience, and a non-judgmental attitude.
• Valid driver's license and willingness to travel within the **Midrand** and surrounding areas.
• Knowledge of local community dynamics and cultural sensitivities is highly desirable.

Benefits

• Competitive salary package.
• Opportunities for professional development and further training.
• A supportive and collaborative work environment.
• Contribution to a meaningful cause and making a real impact.
• Access to employee assistance programs.
• Potential for career advancement within the organization.
• Be part of a dedicated team working towards a stronger community in **Midrand**.