Community Support Manager

Placements24; KwaZulu-Natal; Hybrid; ZAR 540,000 - 720,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Hybrid work model

Job summary

Placements24 in Pietermaritzburg, KwaZulu-Natal, seeks a Community Support Manager to lead social care delivery and stakeholder engagement within a hybrid work setup.

You will oversee teams, manage caseloads, and develop tailored support plans while ensuring high client welfare and regulatory compliance across the region.

Qualifications

• Degree in Social Work, Psychology or related field.
• 5+ years in community development or social care management.
• Proven leadership and supervision experience.
• Valid driver’s license and willingness to travel within KwaZulu-Natal.

Responsibilities

• Develop and implement strategic community outreach programs.
• Supervise and mentor a team of social care professionals.
• Manage caseloads and ensure timely, effective service delivery.
• Conduct needs assessments and develop individualized support plans.
• Foster partnerships with local government, NGOs and community groups.
• Monitor program outcomes and prepare stakeholder reports.
• Ensure compliance with legislation and organizational policies.
• Organize and facilitate community engagement events and workshops.
• Provide crisis intervention and support as needed.
• Manage the budget for community initiatives.

Skills

Team leadership

Communication

Data management

Client welfare

Grant writing

Education

Bachelor's degree in Social Work or Psychology

Tools

Data management software

Job description

About the Role

Our client, a leading organization dedicated to empowering vulnerable individuals within the community, is seeking a highly motivated and compassionate Community Support Manager to join their esteemed team in Pietermaritzburg, KwaZulu-Natal . This pivotal role involves overseeing the delivery of essential social care services, fostering positive relationships with community stakeholders, and ensuring the highest standards of client welfare. The ideal candidate will possess a strong understanding of social dynamics, a passion for making a tangible difference, and proven leadership capabilities. This is a unique opportunity to shape the future of social support in the region and contribute to meaningful change. The hybrid nature of this role offers a balance between collaborative in-office engagement and the flexibility of remote work, allowing for optimal productivity and work-life integration within the vibrant community of Pietermaritzburg .

Key Responsibilities

• Develop and implement strategic community outreach programs.
• Supervise and mentor a team of social care professionals.
• Manage caseloads and ensure timely, effective service delivery.
• Conduct needs assessments and develop individualized support plans.
• Foster strong partnerships with local government agencies, NGOs, and community groups.
• Monitor program outcomes and prepare detailed reports for stakeholders.
• Ensure compliance with all relevant legislation and organizational policies.
• Organize and facilitate community engagement events and workshops.
• Provide crisis intervention and support to clients as needed.
• Manage the budget for community support initiatives.

Requirements

• A relevant degree in Social Work, Psychology, or a related field.
• Minimum of 5 years of experience in community development or social care management.
• Proven experience in team leadership and supervision.
• Excellent understanding of social issues and community needs in KwaZulu-Natal .
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in data management and reporting software.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel within the region.
• A strong commitment to ethical practice and client confidentiality.
• Experience in grant writing and fundraising is advantageous.

Benefits

Our client offers a competitive salary package commensurate with experience, detailed as per annum. Employees also benefit from comprehensive medical aid, a generous provident fund contribution, ongoing professional development opportunities, and a supportive work environment. This role provides the chance to make a significant impact in the Pietermaritzburg community, with the added flexibility of a hybrid work model. We are committed to the well-being of our staff and offer opportunities for career advancement within the organization. Join us in building a stronger, more supportive community.