Community Support Coordinator

Placements24; KwaZulu-Natal; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid work arrangements

Wellness programs

Company phone & laptop provided

Retirement fund contribution

Paid time off for development

Job summary

Placements24 is seeking a dedicated Community Support Coordinator to join our client in Pietermaritzburg, KwaZulu-Natal. You will develop and implement community programs, support vulnerable individuals and families, and serve as a bridge to resources.

The role requires a tertiary qualification in Social Work or a related field, at least five years' experience in community development, strong communication skills, and the ability to work independently as well as part of a team.

Qualifications

• A relevant tertiary qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 5 years of experience in a community development or social support role.
• Proven experience in program development, implementation, and evaluation.
• Strong understanding of KwaZulu-Natal social issues and local context.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work with diverse populations and build rapport.
• Proficiency in Microsoft Office Suite and database management.
• Valid driver's license and willingness to travel within Pietermaritzburg area.
• Demonstrated ability to work independently and in a team.

Responsibilities

• Develop, implement, and manage community outreach programs and social support initiatives.
• Conduct needs assessments to identify community requirements and gaps in services.
• Provide direct support, guidance, and referrals to individuals and families facing social challenges.
• Liaise with local government agencies, non-profit organizations, and other stakeholders to coordinate services and resources.
• Organize and facilitate community workshops, awareness campaigns, and support group meetings.
• Maintain accurate and confidential client records and program documentation.
• Monitor and evaluate program effectiveness, providing reports on outcomes and recommendations for improvement.
• Advocate for the rights and needs of community members within relevant service systems.
• Supervise and mentor junior support staff and volunteers as required.
• Stay abreast of current social welfare policies, trends, and best practices in community care.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Microsoft Office Suite

Database management

Driver's license

Willingness to travel

Education

Tertiary qualification in Social Work

Psychology / Community Development

Tools

Database management

Job description

About the Role

Our client, a leading organization in the Community & Social Care sector, is seeking a dedicated and compassionate Community Support Coordinator to join their dynamic team in Pietermaritzburg, KwaZulu-Natal . This role is pivotal in developing and implementing essential community programs, ensuring that vulnerable individuals and families receive the support they need to thrive. The successful candidate will play a crucial role in fostering positive relationships within the community and acting as a bridge between service users and available resources. This is an exceptional opportunity for a driven professional to make a tangible difference in the lives of others and contribute to the well-being of the Pietermaritzburg community. The ideal applicant will possess a deep understanding of social issues and a passion for advocating for those in need, bringing a proactive and empathetic approach to their work. We are looking for an individual who can inspire hope and facilitate meaningful change.

Key Responsibilities

• Develop, implement, and manage community outreach programs and social support initiatives.
• Conduct needs assessments to identify community requirements and gaps in services.
• Provide direct support, guidance, and referrals to individuals and families facing social challenges.
• Liaise with local government agencies, non-profit organizations, and other stakeholders to coordinate services and resources.
• Organize and facilitate community workshops, awareness campaigns, and support group meetings.
• Maintain accurate and confidential client records and program documentation.
• Monitor and evaluate program effectiveness, providing reports on outcomes and recommendations for improvement.
• Advocate for the rights and needs of community members within relevant service systems.
• Supervise and mentor junior support staff and volunteers as required.
• Stay abreast of current social welfare policies, trends, and best practices in community care.

Requirements

• A relevant tertiary qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 5 years of experience in a community development or social support role.
• Proven experience in program development, implementation, and evaluation.
• Strong understanding of the social landscape and challenges within KwaZulu-Natal .
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work effectively with diverse populations and build rapport.
• Proficiency in Microsoft Office Suite and database management.
• Valid driver's license and willingness to travel within the Pietermaritzburg area.
• Demonstrated ability to work independently and as part of a team.
• Empathy, resilience, and a strong commitment to social justice.

Benefits

• Competitive annual salary of ZAR.
• Opportunities for professional development and further training.
• A supportive and collaborative work environment.
• The chance to make a significant positive impact on the Pietermaritzburg community.
• Contribution to vital social programs.
• Potential for hybrid work arrangements, blending office and remote flexibility.
• Access to wellness programs.
• Retirement fund contribution.
• Paid time off for personal and professional development.
• Company mobile phone and laptop provided.