Community Support Specialist (Pietermaritzburg)

Placements24; KwaZulu-Natal; On-site; ZAR 180,000 - 270,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supervision

Career growth

Job summary

Placements24 in Pietermaritzburg, KwaZulu-Natal, is seeking a dedicated Community Support Specialist to join our growing team. You will provide essential support services to vulnerable individuals and families, enhancing their well-being and independence.

The role involves assessments, care planning, emotional support, and helping clients access resources across healthcare, education, employment, and housing. Strong communication and teamwork are essential.

Qualifications

• A relevant qualification in Social Work, Psychology, Community Development, or related field.
• Proven experience in a community support or social care role.
• Strong communication, interpersonal and active listening skills.

Responsibilities

• Conduct comprehensive assessments of client needs, identifying areas for support and intervention.
• Develop and implement personalized care plans in collaboration with clients and relevant stakeholders.
• Provide emotional support, guidance, and practical assistance to clients facing various life challenges.
• Facilitate access to community resources, including healthcare, education, employment, and housing services.
• Maintain accurate and confidential client records, documenting progress and outcomes.
• Organize and lead community outreach programs and workshops to raise awareness and provide education.
• Liaise with other professionals and agencies to ensure coordinated and holistic client care.
• Advocate for clients' rights and needs within the community and service systems.
• Respond to crisis situations with empathy and professionalism, implementing appropriate de-escalation techniques.

Skills

Communication skills

Active listening

Interpersonal skills

Education

Social Work / Psychology / Community Development related field

Tools

Client records software

Job description

About the Role

Our client is seeking a dedicated and compassionate Community Support Specialist to join their growing team in Pietermaritzburg, KwaZulu-Natal . This pivotal role involves providing essential support services to vulnerable individuals and families within the community, aiming to enhance their well-being and independence. The ideal candidate will possess a strong understanding of social challenges and a genuine passion for making a positive impact. You will be an integral part of a supportive network, working collaboratively to address diverse needs and foster a stronger, more resilient community. This position offers a unique opportunity to develop your career in community services while contributing to meaningful change right here in Pietermaritzburg .

Key Responsibilities

• Conduct comprehensive assessments of client needs, identifying areas for support and intervention.
• Develop and implement personalized care plans in collaboration with clients and relevant stakeholders.
• Provide emotional support, guidance, and practical assistance to clients facing various life challenges.
• Facilitate access to community resources, including healthcare, education, employment, and housing services.
• Maintain accurate and confidential client records, documenting progress and outcomes.
• Organize and lead community outreach programs and workshops to raise awareness and provide education.
• Liaise with other professionals and agencies to ensure coordinated and holistic client care.
• Advocate for clients' rights and needs within the community and service systems.
• Respond to crisis situations with empathy and professionalism, implementing appropriate de-escalation techniques.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field is preferred.
• Proven experience in a similar community support or social care role.
• Demonstrated understanding of social issues, community dynamics, and support networks in South Africa.
• Excellent communication, interpersonal, and active listening skills.
• Strong assessment, problem-solving, and decision-making abilities.
• Proficiency in maintaining client records and using relevant software.
• Ability to work independently and as part of a team, with a high degree of self-motivation.
• Valid driver's license and own reliable transport are advantageous for outreach activities.
• Must be empathetic, patient, resilient, and committed to client-centered practice.
• Knowledge of local resources and referral pathways within Pietermaritzburg is a plus.

Benefits

Joining our client means becoming part of a passionate team dedicated to social upliftment. We offer a competitive salary package, opportunities for professional development and further training, and a supportive work environment. Employees benefit from regular supervision, access to a network of professional resources, and the profound satisfaction of making a tangible difference in people's lives within Pietermaritzburg . This role presents an excellent career path for individuals committed to community well-being and social justice, with potential for growth within the organization.