Community Support Worker - Pietermaritzburg

Placements24; Pietermaritzburg; Hybrid; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Professional development

Job summary

Placements24 is seeking a compassionate Community Support Worker to join our team in Pietermaritzburg, KwaZulu-Natal. You will provide essential support to vulnerable individuals and families, build rapport, guide clients to resources, and advocate for their rights and dignity.

The role emphasizes collaboration, ethical practice, and ongoing professional development through a supportive environment. You will connect clients with healthcare, housing, education, and employment resources, maintain

Qualifications

• A relevant qualification in Social Work, Community Development, Psychology, or a related field is highly desirable.
• Minimum 2 years experience in a similar community support or social care role.
• Strong understanding of social welfare systems and resources in KwaZulu-Natal.
• Excellent communication, listening, and interpersonal skills with diverse populations.
• Proficiency in report writing and case management software.
• Ability to work independently and as part of a team, managing a caseload.
• Valid driver’s license and access to a reliable vehicle for outreach.
• Commitment to ethical practice and confidentiality.
• Empathetic, patient and resilient.

Responsibilities

• Conduct initial assessments to understand client needs and develop personalized support plans.
• Provide direct support and advocacy while upholding clients' rights and dignity.
• Facilitate access to healthcare, education, housing and employment resources.
• Monitor progress and adjust plans; document interactions and outcomes.
• Organize and lead group activities and workshops for skill development and social integration.
• Collaborate with professionals to ensure holistic client care.
• Maintain accurate, confidential records per policies and laws.
• Respond to crises with empathy and provide referrals as needed.
• Promote community engagement and empowerment among clients.

Education

Social Work / Community Development / Psychology or related field

Job description

About the Role

Our client is seeking a compassionate and dedicated Community Support Worker to join their dynamic team in Pietermaritzburg, KwaZulu-Natal . This role is pivotal in providing essential support services to vulnerable individuals and families within the local community. We are looking for an individual who is passionate about making a tangible difference and possesses excellent interpersonal skills. The ideal candidate will be adept at building rapport, offering guidance, and connecting clients with necessary resources. This position offers a unique opportunity to contribute to the well-being of the community in a meaningful way, fostering independence and improving the quality of life for those in need. You will be working within a supportive environment that values collaboration and professional development.

Key Responsibilities

• Conduct initial assessments to understand client needs and develop personalized support plans.
• Provide direct support and advocacy for clients, ensuring their rights and dignity are upheld.
• Facilitate access to community resources, including healthcare, education, housing, and employment services.
• Monitor client progress and adjust support plans as required, documenting all interactions and outcomes meticulously.
• Organize and lead group activities and workshops aimed at skill development and social integration.
• Collaborate with other professionals and agencies to ensure a holistic approach to client care.
• Maintain accurate and confidential records in compliance with organizational policies and legal requirements.
• Respond to crisis situations with empathy and professionalism, providing immediate support and referrals.
• Promote community engagement and empowerment among the individuals we serve.

Requirements

• A relevant qualification in Social Work, Community Development, Psychology, or a related field is highly desirable.
• Proven experience (minimum 2 years) in a similar community support or social care role.
• Strong understanding of social welfare systems and available community resources in the KwaZulu-Natal region.
• Excellent communication, listening, and interpersonal skills, with the ability to connect with diverse populations.
• Proficiency in report writing and case management software.
• Ability to work independently and as part of a team, managing a caseload effectively.
• Valid driver's license and access to a reliable vehicle for community outreach.
• A strong commitment to ethical practice and confidentiality.
• Must be empathetic, patient, and resilient.

Benefits

Our client offers a competitive salary commensurate with experience and qualifications. We provide a comprehensive benefits package, including medical aid contributions and a provident fund. Opportunities for professional development and ongoing training are readily available. This role also offers a flexible working arrangement, blending office-based tasks with community outreach in Pietermaritzburg . Join a supportive team dedicated to making a real impact in the community.