Senior Community Support Coordinator

Placements24; Pietermaritzburg; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Medical aid

Pension fund

Professional development

Job summary

Placements24 is seeking a Senior Community Support Coordinator in Pietermaritzburg to oversee a range of community outreach programs and uphold high standards of care. You will lead a team, coordinate with external agencies, and ensure service users receive comprehensive, well-documented supports.

The role focuses on strategic, hands-on management of people and projects within the social care sector, driving social justice and community development efforts in KwaZulu-Natal.

Qualifications

• A relevant degree or diploma in Social Work, Community Development, Psychology, or a related field.
• A minimum of 5 years of experience in community development or social care, with at least 2 years in a supervisory or coordination role.
• Proven track record in program management and service delivery within the community and social care sector.
• Strong understanding of social welfare systems and community needs in South Africa, particularly KwaZulu-Natal.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in data collection, analysis, and reporting.
• Ability to work independently and as part of a team, managing multiple priorities effectively.
• A valid driver's license and willingness to travel within the Pietermaritzburg region.

Responsibilities

• Develop, implement, and manage community support programs in alignment with organizational goals.
• Supervise and mentor a team of community support workers, providing guidance and performance feedback.
• Conduct needs assessments for individuals and families to identify appropriate support services.
• Coordinate with external agencies and service providers to ensure comprehensive care plans.
• Manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
• Monitor and evaluate program effectiveness, reporting on outcomes and areas for improvement.
• Organize and facilitate community engagement events and workshops in Pietermaritzburg, KwaZulu-Natal.
• Ensure compliance with all relevant legislation, policies, and ethical standards within the community and social care sector.
• Maintain accurate records and documentation for all program activities and client interactions.

Skills

Leadership

Communication

Interpersonal skills

Education

Degree or Diploma in Social Work / Community Development / Psychology

Job description

About the Role

Our client, a leading provider of community-based support services in Pietermaritzburg, KwaZulu-Natal, is seeking a dynamic and compassionate Senior Community Support Coordinator to join their dedicated team. This pivotal role involves overseeing a portfolio of community outreach programs, ensuring high standards of care, and fostering positive relationships with service users and local stakeholders. The successful candidate will play a crucial part in shaping and delivering vital social care initiatives within the Pietermaritzburg area. This position offers a unique opportunity to make a tangible difference in the lives of vulnerable individuals and communities, contributing to meaningful social change. We are looking for an experienced professional who is passionate about social justice and community development, and who can bring innovative ideas to our existing frameworks. The role requires a strategic thinker with a hands‑on approach, adept at managing both people and projects effectively within the social care sector.

Key Responsibilities

• Develop, implement, and manage community support programs in alignment with organizational goals.
• Supervise and mentor a team of community support workers, providing guidance and performance feedback.
• Conduct needs assessments for individuals and families to identify appropriate support services.
• Coordinate with external agencies and service providers to ensure comprehensive care plans.
• Manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
• Monitor and evaluate program effectiveness, reporting on outcomes and areas for improvement.
• Organize and facilitate community engagement events and workshops in Pietermaritzburg, KwaZulu-Natal.
• Ensure compliance with all relevant legislation, policies, and ethical standards within the community and social care sector.
• Maintain accurate records and documentation for all program activities and client interactions.

Requirements

• A relevant degree or diploma in Social Work, Community Development, Psychology, or a related field.
• A minimum of 5 years of experience in community development or social care, with at least 2 years in a supervisory or coordination role.
• Proven track record in program management and service delivery within the community and social care sector.
• Strong understanding of social welfare systems and community needs in South Africa, particularly within KwaZulu-Natal.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in data collection, analysis, and reporting.
• Ability to work independently and as part of a team, managing multiple priorities effectively.
• A valid driver's license and willingness to travel within the Pietermaritzburg region.
• Proficiency in relevant software applications.

Benefits

Our client offers a competitive remuneration package, including a comprehensive medical aid scheme, pension fund contributions, and opportunities for professional development. You will be part of a supportive and collaborative work environment dedicated to making a positive impact. The role provides ample opportunity for career growth and advancement within a well-respected organization. We believe in work‑life balance and encourage our team members to pursue continuous learning and professional certifications. Join us and contribute to building stronger, more resilient communities in Pietermaritzburg.