Senior Community Support Officer

Placements24; Randburg; Hybride; ZAR 420 000 - 540 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund

Professional development

Hybrid work in Randburg

Résumé du poste

Placements24 is seeking a Senior Community Support Officer in Randburg, Gauteng. The role oversees and coordinates community programs, delivering services to vulnerable individuals and families while maintaining high ethical standards and confidentiality.

The ideal candidate has a strong background in social welfare policy, leadership, and case management, with experience working across NGOs and local authorities. A hybrid work model is offered to support work-life balance.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field is required.
• Minimum 5 years of experience in community development or social care.
• Proven experience in program management and evaluation.
• Excellent communication, interpersonal, and negotiation skills.

Responsabilités

• Develop, implement, and manage community outreach programs.
• Provide direct support and case management to clients, assessing needs and connecting to resources.
• Supervise and mentor junior community support staff.
• Collaborate with local authorities, NGOs, and other stakeholders to build partnerships.
• Monitor and evaluate program effectiveness, reporting on outcomes and identifying improvements.
• Organise and facilitate community workshops, events, and awareness campaigns.
• Ensure adherence to ethical standards and confidentiality in all client interactions.
• Manage program budgets and resources efficiently.
• Respond to community needs and emergencies with sensitivity and professionalism.

Connaissances

Communication

Interpersonal skills

Negotiation

Leadership

Formation

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Outils

Microsoft Office Suite

Case Management Software

Description du poste

About the Role

Our client is seeking a highly motivated and experienced Senior Community Support Officer to join their dynamic team in Randburg, Gauteng. This pivotal role involves overseeing and coordinating essential community programs, ensuring they meet the needs of vulnerable individuals and families. You will play a crucial part in fostering positive community engagement and delivering impactful support services. The ideal candidate will possess a deep understanding of social welfare frameworks and a passion for making a tangible difference. This is an excellent opportunity to advance your career in the social care sector and contribute to meaningful change within the Randburg community.

Key Responsibilities

• Develop, implement, and manage community outreach programs.
• Provide direct support and case management to clients, assessing their needs and connecting them with appropriate resources.
• Supervise and mentor junior community support staff.
• Collaborate with local authorities, NGOs, and other stakeholders to build strong partnerships.
• Monitor and evaluate program effectiveness, reporting on outcomes and identifying areas for improvement.
• Organise and facilitate community workshops, events, and awareness campaigns.
• Ensure adherence to ethical standards and confidentiality in all client interactions.
• Manage program budgets and resources efficiently.
• Respond to community needs and emergencies with sensitivity and professionalism.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 5 years of experience in community development or social care.
• Proven experience in program management and evaluation.
• Excellent communication, interpersonal, and negotiation skills.
• Strong understanding of social welfare policies and community needs in South Africa.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and case management software.
• Valid driver's license and willingness to travel within Gauteng.
• Demonstrated leadership experience.

Benefits

• Our client offers a competitive salary package commensurate with experience, along with comprehensive benefits including medical aid, a retirement fund, and ongoing professional development opportunities.
• You will be part of a supportive and collaborative work environment dedicated to community well-being.
• This role is based in Randburg, Gauteng, offering a hybrid work model to promote work-life balance.