Community Health Navigator

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Supportive team

Job summary

Placements24 is seeking a dedicated Community Health Navigator for a hybrid, full-time role in Soweto, Gauteng. You will connect underserved individuals with essential services, guide them through insurance and provider options, and advocate for equitable access to care.

The ideal candidate has a Health Sciences or Social Work background, at least 2 years of relevant experience, and strong communication skills to engage diverse communities.

Qualifications

• A qualification in Health Sciences, Social Work, Community Health, or a related field is preferred.
• Previous experience (minimum 2 years) in community health, patient navigation, or social services is essential.
• Strong understanding of the healthcare system, public health issues, and community resources.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build rapport and trust with diverse populations, including those facing socioeconomic challenges.

Responsibilities

• Conduct outreach to identify individuals and families in need of health services.
• Assess clients' healthcare needs, barriers to access, and eligibility for programs.
• Provide information and education on health services, insurance options, and preventative care.
• Assist clients in navigating the healthcare system, including scheduling appointments and completing paperwork.
• Connect clients with appropriate healthcare providers, specialists, and community resources.
• Provide ongoing support and follow-up to ensure clients receive necessary care.
• Advocate for clients' needs within healthcare settings.
• Maintain accurate client records and track service utilization and outcomes.
• Collaborate with healthcare providers, community organizations, and social services agencies.
• Participate in health education initiatives and community health events.

Skills

Communication skills

Interpersonal skills

Problem solving

Rapport building

Organizational skills

Education

Health Sciences / Social Work qualification

Job description

About the Role

Our client is seeking a dedicated and resourceful Community Health Navigator to join their team in Soweto, Gauteng . This vital role focuses on connecting underserved individuals and families with essential healthcare services and resources within the community. The navigator will provide guidance, support, and advocacy to help clients overcome barriers to accessing healthcare, including navigating insurance, finding providers, and understanding medical information. We are looking for an empathetic individual with strong communication skills and a deep understanding of the local healthcare landscape in Soweto . This position is key to improving health outcomes and promoting preventative care among vulnerable populations. The Community Health Navigator will act as a crucial link between the community and the healthcare system, ensuring equitable access to care. Our client is committed to empowering individuals through accessible health information and services in the Gauteng region. This role offers a rewarding opportunity to make a tangible impact on public health in Soweto .

Key Responsibilities

• Conduct outreach to identify individuals and families in need of health services.
• Assess clients' healthcare needs, barriers to access, and eligibility for programs.
• Provide information and education on health services, insurance options, and preventative care.
• Assist clients in navigating the healthcare system, including scheduling appointments and completing paperwork.
• Connect clients with appropriate healthcare providers, specialists, and community resources.
• Provide ongoing support and follow-up to ensure clients receive necessary care.
• Advocate for clients' needs within healthcare settings.
• Maintain accurate client records and track service utilization and outcomes.
• Collaborate with healthcare providers, community organizations, and social services agencies.
• Participate in health education initiatives and community health events.

Requirements

• A qualification in Health Sciences, Social Work, Community Health, or a related field is preferred.
• Previous experience (minimum 2 years) in community health, patient navigation, or social services is essential.
• Strong understanding of the healthcare system, public health issues, and community resources.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build rapport and trust with diverse populations, including those facing socioeconomic challenges.
• Proficiency in relevant languages spoken in the Soweto area is highly advantageous.
• Organizational skills and ability to manage multiple client cases.
• Familiarity with health insurance processes and medical terminology.
• Ability to work independently and as part of a collaborative team.
• A valid driver's license and willingness to travel within the community are required.

Benefits

Our client offers a competitive salary and benefits package for this full-time position based in Soweto, Gauteng . This role provides valuable experience in community health and patient advocacy. Employees will work within a supportive and collaborative team dedicated to improving health outcomes. The position offers a hybrid work arrangement, allowing for both community-based work and remote coordination. Join us in making a significant contribution to the health and well-being of the Gauteng community.