Soweto Community Health Navigator & Advocate

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Supportive team

Job summary

Placements24 is seeking a dedicated Community Health Navigator for a hybrid, full-time role in Soweto, Gauteng. You will connect underserved individuals with essential services, guide them through insurance and provider options, and advocate for equitable access to care.

The ideal candidate has a Health Sciences or Social Work background, at least 2 years of relevant experience, and strong communication skills to engage diverse communities.

Qualifications

• A qualification in Health Sciences, Social Work, Community Health, or a related field is preferred.
• Previous experience (minimum 2 years) in community health, patient navigation, or social services is essential.
• Strong understanding of the healthcare system, public health issues, and community resources.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build rapport and trust with diverse populations, including those facing socioeconomic challenges.

Responsibilities

• Conduct outreach to identify individuals and families in need of health services.
• Assess clients' healthcare needs, barriers to access, and eligibility for programs.
• Provide information and education on health services, insurance options, and preventative care.
• Assist clients in navigating the healthcare system, including scheduling appointments and completing paperwork.
• Connect clients with appropriate healthcare providers, specialists, and community resources.
• Provide ongoing support and follow-up to ensure clients receive necessary care.
• Advocate for clients' needs within healthcare settings.
• Maintain accurate client records and track service utilization and outcomes.
• Collaborate with healthcare providers, community organizations, and social services agencies.
• Participate in health education initiatives and community health events.

Skills

Communication skills

Interpersonal skills

Problem solving

Rapport building

Organizational skills

Education

Health Sciences / Social Work qualification

Job description

Placements24 is seeking a dedicated Community Health Navigator for a hybrid, full-time role in Soweto, Gauteng. You will connect underserved individuals with essential services, guide them through insurance and provider options, and advocate for equitable access to care.

The ideal candidate has a Health Sciences or Social Work background, at least 2 years of relevant experience, and strong communication skills to engage diverse communities.