Community Health Navigator

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical aid

Retirement plan

Hybrid role

Paid leave

Job summary

Placements24 in Klerksdorp, North West, seeks a Community Health Navigator to connect residents with healthcare services and resources. You will guide clients through access to care, support understanding of health information, and help overcome barriers such as transport and costs.

You will collaborate with clinics, hospitals, and community organizations, maintain a resource directory, and contribute to data collection to improve health outcomes in the region.

Qualifications

• Relevant public health experience preferred.
• Strong communication and advocacy abilities.
• Ability to work independently and in a team.

Responsibilities

• Assist clients in understanding health conditions and treatment options.
• Guide clients through accessing healthcare services, appointments and referrals.
• Provide information on health resources and programs in the North West province.
• Help clients overcome barriers to care such as transport and cost.
• Conduct community outreach to raise awareness of health services.
• Collect data on client needs and outcomes.
• Advocate for client health needs with providers and institutions.
• Collaborate with local clinics, hospitals and community organizations.
• Develop and maintain a resource directory.

Skills

Public health knowledge

Communication skills

Advocacy

Data entry

Education

Public Health qualification

Nursing/Social Work degree

Job description

About the Role

Our client is seeking a dedicated Community Health Navigator to serve the Klerksdorp, North West region. This role is essential in connecting individuals and families with vital healthcare services and resources within their community. You will act as a bridge, helping clients overcome barriers to accessing care, understanding health information, and navigating the complex healthcare system. The ideal candidate will possess a strong understanding of public health principles, local health services, and the challenges faced by underserved populations. This position requires excellent communication, advocacy, and problem-solving skills. You will work collaboratively with healthcare providers, community organizations, and clients to ensure equitable access to health and wellness. This is a meaningful opportunity to improve health outcomes in Klerksdorp and surrounding areas. The role involves a blend of community outreach and administrative tasks, requiring flexibility and a client-centered approach.

Key Responsibilities

• Assisting clients in understanding their health conditions and treatment options.
• Guiding clients through the process of accessing healthcare services, including appointments and referrals.
• Providing information on available health resources and programs in the North West province.
• Helping clients overcome barriers to care, such as transportation, cost, and language.
• Conducting community outreach to raise awareness about health services.
• Collecting data on client needs and outcomes.
• Advocating for clients' health needs with providers and institutions.
• Collaborating with local clinics, hospitals, and community organizations.
• Developing and maintaining a resource directory.

Requirements

• A relevant qualification in Public Health, Nursing, Social Work, or a related field.
• Proven experience in a healthcare or community support role.
• Familiarity with the healthcare system and community resources in Klerksdorp.
• Excellent communication, interpersonal, and active listening skills.
• Strong problem-solving and advocacy abilities.
• Ability to work both independently and collaboratively within a team.
• Proficiency in record-keeping and basic data entry.
• Cultural competency and the ability to work with diverse populations.
• A driver's license and willingness to travel within the North West region.

Benefits

• Our client offers a competitive salary, comprehensive medical aid, and a retirement savings plan.
• This hybrid role allows for a balance of remote work and in-person engagement in Klerksdorp, offering flexibility. You will have access to ongoing professional development, regular supervision, and the opportunity to make a real difference in community health.
• Paid annual leave is provided.