Community Case Manager

Placements24; Randburg; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary and benefits

Dynamic Randburg community

Professional development and training

Supportive team environment

Direct impact on lives

Job summary

Placements24 is recruiting a Community Case Manager in Randburg, Gauteng. You will assess client needs, develop individualized care plans, and coordinate access to social and health services within the local community.

The role requires 3-5 years in case management, a relevant qualification in Social Work, Psychology, or Community Development, and strong communication and organizational skills. You will advocate for clients and maintain confidential records.

Qualifications

• 3–5 years of experience in case management or a similar community support role.
• In-depth knowledge of social services, healthcare systems, and community resources in Gauteng.
• Proven ability to assess needs, develop care plans, and coordinate services.
• Excellent communication, interpersonal, and problem-solving skills.
• Must be based in or near Randburg, Gauteng.

Responsibilities

• Conduct comprehensive assessments of client needs, circumstances, and eligibility for services.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with appropriate community resources, healthcare providers, and social services.
• Advocate for clients' rights and ensure they receive timely and effective support.
• Maintain accurate, confidential, and up-to-date client records and case notes.
• Collaborate with other professionals, agencies, and stakeholders to ensure coordinated care.
• Provide ongoing support and follow-up to clients to ensure progress towards goals.
• Manage a caseload efficiently, prioritizing client needs and service delivery.

Skills

Communication

Interpersonal skills

Problem solving

Education

Social Work / Psychology / Community Development qualification

Tools

Case management software

Job description

About the Role

Our client, a leading provider of community-based social services, is seeking an experienced Community Case Manager to join their team in Randburg , Gauteng. This role is fundamental in assessing client needs, developing individualized care plans, and coordinating access to a wide range of essential social and health services. The Community Case Manager will work directly with diverse populations, acting as a vital link between clients and available resources within the Randburg community. We are looking for a proactive, organized, and compassionate individual with a strong understanding of the local service landscape. This position demands excellent interpersonal skills, problem-solving abilities, and a commitment to client advocacy. The successful candidate will play a key role in empowering individuals and families to achieve greater stability and well-being through personalized support and effective resource management.

Key Responsibilities

• Conduct comprehensive assessments of client needs, circumstances, and eligibility for services.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with appropriate community resources, healthcare providers, and social services.
• Advocate for clients' rights and ensure they receive timely and effective support.
• Maintain accurate, confidential, and up-to-date client records and case notes.
• Collaborate with other professionals, agencies, and stakeholders to ensure coordinated care.
• Provide ongoing support and follow-up to clients to ensure progress towards goals.
• Manage a caseload efficiently, prioritizing client needs and service delivery.
• Stay informed about relevant legislation, policies, and available resources in the Randburg area.
• Prepare reports on client progress and service outcomes.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3-5 years of experience in case management or a similar community support role.
• In-depth knowledge of social services, healthcare systems, and community resources in Gauteng.
• Proven ability to assess needs, develop care plans, and coordinate services.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time management abilities.
• Proficiency in using case management software and standard office applications.
• Must be based in or near Randburg , Gauteng.
• Ability to work independently and collaboratively within a team environment.
• Commitment to client advocacy and promoting client independence.

Benefits

• Competitive salary and benefits package.
• Opportunity to work within the dynamic Randburg community.
• Be part of a reputable organization making a difference.
• Professional development and training opportunities.
• Supportive work environment and team collaboration.
• A chance to directly impact the lives and well-being of clients.