Community Banking Advisor - Part-Time, 12-Month Contract

Fnbnamibia; Vereeniging; On-site; ZAR 83,000 - 138,000; Part time

Job summary

FNB Vereeniging invites applications for a Part-time Community Advisor on a 12‑month hourly rate contract. You will help customers promptly, understand their needs, and process requests in line with service standards.

The role focuses on delivering exceptional customer experiences while supporting sales and digital channel adoption. Minimum Grade 12/NQF4; 1–3 years in customer-facing roles; preference for NQF5 in Banking or related fields.

Qualifications

• Minimum qualification: Grade 12 / NQF Level 4.
• Preferred: NQF Level 5 Certificate in Banking or related field.
• 1–3 years in customer-facing environments.

Responsibilities

• Serve customers promptly and professionally, ensuring needs are understood.
• Deliver excellent customer experiences aligned to service standards.
• Support sales and service activities and promote digital channels.
• Maintain accurate daily records and reporting for management.

Skills

Excellent communication

Customer service

Digital adoption

Sales awareness

Education

Grade 12 / NQF 4

NQF Level 5 Certificate in Banking or related field

Job description

FNB Vereeniging invites applications for a Part-time Community Advisor on a 12‑month hourly rate contract. You will help customers promptly, understand their needs, and process requests in line with service standards.

The role focuses on delivering exceptional customer experiences while supporting sales and digital channel adoption. Minimum Grade 12/NQF4; 1–3 years in customer-facing roles; preference for NQF5 in Banking or related fields.