Community Banking Advisor - 1-Year Contract

Firstrand Bank Limited; South Africa; On-site; ZAR 96,000 - 124,000; Full time

Job summary

Firstrand Bank Limited invites applications for a Community Advisor Talent Pool position across Bloemfontein Metro area. This contract role focuses on building relationships, guiding customers to digital banking, and delivering tailored financial solutions while ensuring compliance.

It offers a structured pathway into upcoming branch opportunities within the Mangaung Metro region and surrounding communities.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to guide customers toward digital/self-service solutions.
• Identify sales opportunities to support portfolio growth.

Responsibilities

• Build and maintain strong client relationships.
• Provide a positive customer experience.
• Educate customers on banking platforms and processes.
• Ensure compliance with rules and procedures.
• Contribute to sales growth through contextual solutions.

Skills

Customer relations

Digital self-service guidance

Sales opportunity identification

Accuracy and process adherence

Organisational skills

Education

Grade 12 / NQF 4

NQF 5 certificate in Banking/Business Admin

Tools

CRM systems

Job description

Firstrand Bank Limited invites applications for a Community Advisor Talent Pool position across Bloemfontein Metro area. This contract role focuses on building relationships, guiding customers to digital banking, and delivering tailored financial solutions while ensuring compliance.

It offers a structured pathway into upcoming branch opportunities within the Mangaung Metro region and surrounding communities.