Client Support & Admin Specialist

Placements24; Vereeniging; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive annual salary

Medical aid

Generous paid time off

Professional development and training

Office environment in Vereeniging

Team events and social activities

Job summary

Placements24 in Vereeniging, Gauteng, is seeking a diligent Client Support Administrator to manage client communications, maintain records, and process requests in an office-based environment during business hours. This role requires attention to detail, proactive communication, and reliable attendance.

You will work with CRM and MS Office, coordinate with internal teams, prepare reports, and help onboard new clients while delivering professional service and accuracy.

Qualifications

• Proven experience in an administrative or client support role.
• Strong organizational/time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software is highly desirable.
• Ability to multitask and prioritize tasks effectively.
• A professional demeanor and strong work ethic.
• Must be based in or able to commute reliably to Vereeniging, Gauteng.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as a primary point of contact for client inquiries and support requests.
• Manage and maintain client records and databases.
• Process client orders, requests, and updates efficiently.
• Communicate effectively with clients via phone, email, and in-person.
• Coordinate with internal departments to ensure client needs are met.
• Prepare reports and documentation related to client interactions and service delivery.
• Assist with client onboarding and initial setup processes.
• Resolve client issues and complaints in a timely and professional manner.
• Ensure all client-related activities are accurately logged.
• Contribute to improving client support processes and workflows.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Detail-oriented

Professional demeanor

Tools

Microsoft Office Suite

CRM software

Job description

Placements24 in Vereeniging, Gauteng, is seeking a diligent Client Support Administrator to manage client communications, maintain records, and process requests in an office-based environment during business hours. This role requires attention to detail, proactive communication, and reliable attendance.

You will work with CRM and MS Office, coordinate with internal teams, prepare reports, and help onboard new clients while delivering professional service and accuracy.