Client Success & Relations Coordinator

Route Management; Germiston; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Route Management is seeking a detail-oriented team player to enhance project execution and client relations in Germiston, Gauteng. The role involves coordinating with internal teams to manage client feedback and ensure satisfaction while monitoring accounts for performance.

The ideal candidate will have exceptional administrative skills, communication abilities, and a proactive customer service attitude. Join us to contribute positively to client engagement and a supportive work culture.

Qualifications

• Very strong administrative skills are essential to manage documentation and tasks effectively.
• Exceptional communication and interpersonal skills are needed to establish trust with clients and colleagues.
• Proficiency in organizational skills to prioritize tasks and manage multiple responsibilities.

Responsibilities

• Coordinate with internal teams to ensure smooth project execution and client satisfaction.
• Monitor client accounts, track key performance indicators, and ensure customer retention.
• Resolve any issues or conflicts that may arise during client engagements.

Skills

Administrative skills

Communication skills

Organizational skills

Problem-solving skills

Customer service attitude

Job description

Route Management is seeking a detail-oriented team player to enhance project execution and client relations in Germiston, Gauteng. The role involves coordinating with internal teams to manage client feedback and ensure satisfaction while monitoring accounts for performance.

The ideal candidate will have exceptional administrative skills, communication abilities, and a proactive customer service attitude. Join us to contribute positively to client engagement and a supportive work culture.