Client Experience Lead: Tech Adoption & Growth

Numata; Johannesburg; On-site; ZAR 50,000 - 70,000; Full time

Benefits offered by this job

Opportunities for professional development

Supportive work environment

Collaboration on innovative solutions

Job summary

A leading technology solutions provider in Johannesburg seeks a Client Experience Manager to build strong relationships with clients and drive technology adoption. You will ensure client satisfaction, resolve issues, and promote growth opportunities through strategic planning and collaboration. The ideal candidate will have a Bachelor's degree and relevant experience in a client-facing role. Join us to innovate solutions that make a real impact on clients' businesses.

Qualifications

• Proven experience in account management or a client-facing role in the IT industry.
• Strong understanding of technology solutions and their business applications.
• Ability to manage multiple client accounts and prioritize tasks effectively.

Responsibilities

• Build and maintain strong relationships with clients.
• Promote effective use of technology solutions.
• Proactively address client concerns and resolve issues.
• Assist in account planning for client growth.

Skills

Client relationship management

Communication skills

Problem-solving skills

Technology adoption

Education

Bachelor's degree in IT, Business Administration or related field

Tools

CRM tools and systems

Job description

A leading technology solutions provider in Johannesburg seeks a Client Experience Manager to build strong relationships with clients and drive technology adoption. You will ensure client satisfaction, resolve issues, and promote growth opportunities through strategic planning and collaboration. The ideal candidate will have a Bachelor's degree and relevant experience in a client-facing role. Join us to innovate solutions that make a real impact on clients' businesses.