Client Communications & Executive Assistant (Hybrid)

BriskFlow; Pretoria; Hybrid; ZAR 240,000 - 360,000; Full time

Job summary

A growing SaaS firm is seeking a Client Communication Coordinator based in Cape Town, ideally Northern Suburbs. The role includes managing client interactions, ensuring timely communication, and assisting the Directors with administrative tasks. Candidates should have a minimum of 3 years in client-facing roles, be detail-oriented, and possess strong communication skills. This position offers a hybrid work model, providing flexibility while ensuring client requests are managed effectively and professionally. Applications are to be submitted via email following specified instructions.

Qualifications

• 3+ years in a role that requires professional client communication.
• Experience in managing client requests and coordination tasks.
• Ability to work independently with reliability.

Responsibilities

• Manage all inbound client communication via email and WhatsApp.
• Draft professional responses and follow-ups for clients.
• Convert client requests into actionable tasks and ensure completion.

Skills

Professional client communication

Attention to detail

Time management

Problem-solving

Organizational skills

Tools

Google Suite

Microsoft Office

Job description

A growing SaaS firm is seeking a Client Communication Coordinator based in Cape Town, ideally Northern Suburbs. The role includes managing client interactions, ensuring timely communication, and assisting the Directors with administrative tasks. Candidates should have a minimum of 3 years in client-facing roles, be detail-oriented, and possess strong communication skills. This position offers a hybrid work model, providing flexibility while ensuring client requests are managed effectively and professionally. Applications are to be submitted via email following specified instructions.