Cleaning Operations Coordinator

Placements24; Paarl; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Medical aid

Paid leave

Hybrid work model

Job summary

Placements24 in Paarl, Western Cape, seeks a Cleaning Operations Coordinator to support blending on-site supervision with remote administration. You will schedule staff, manage supplies, ensure compliance with cleaning protocols, and communicate with clients to ensure seamless service delivery.

The ideal candidate is highly organized, detail-oriented, and capable of coordinating between on-site teams and remote stakeholders while maintaining high hygiene and safety standards in a dynamic

Qualifications

• Previous experience in operations support, administration, or coordination, preferably within the cleaning or facilities management sector.
• Strong organizational and time management skills with the ability to prioritize tasks.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and basic computer skills for remote tasks.
• Ability to work independently and collaboratively in a team environment.
• Basic understanding of cleaning supplies, equipment, and sanitation practices.
• High school diploma or equivalent.
• Must be able to commute to Paarl for on-site duties.
• Proactive approach to problem solving and a keen eye for detail.
• Willingness to learn and adapt to evolving operational needs.

Responsibilities

• Assist in scheduling cleaning staff and managing shift rotations to ensure adequate coverage.
• Coordinate procurement and inventory management of cleaning supplies and equipment.
• Ensure cleaning staff adhere to established protocols, safety procedures, and hygiene standards.
• Support on-site team members with operational needs and troubleshooting.
• Perform remote administrative tasks, including data entry, report preparation, and communication logging.
• Liaise with clients and internal teams to address service requests and resolve issues promptly.
• Maintain accurate records of staff attendance, supply usage, and service delivery.
• Assist in conducting on-site quality checks and identifying areas for immediate improvement.
• Contribute to training and onboarding processes for new cleaning staff.
• Ensure compliance with company policies and health and safety regulations.

Skills

Scheduling

Inventory management

Communication

MS Office

Remote coordination

Team coordination

Education

Grade 12 or equivalent

Tools

Microsoft Office Suite

Job description

About the Role

Our client, a dynamic facilities management company, is seeking a motivated Cleaning Operations Coordinator for their Paarl, Western Cape, ZA location. This role operates on a hybrid model, blending essential on-site operational support with remote administrative and coordination tasks. The Cleaning Operations Coordinator will be responsible for supporting the efficient execution of cleaning services across various client sites. This includes scheduling cleaning staff, managing supply inventories, ensuring adherence to cleaning protocols, assisting with client communications, and performing administrative duties that can be handled remotely. The ideal candidate is highly organized, possesses strong communication skills, and has a foundational understanding of cleaning operations. This hybrid role offers the flexibility to manage certain tasks from a remote location while maintaining a crucial on-site presence to oversee immediate operational needs and team coordination. You will be a key support to the cleaning management team, ensuring seamless service delivery. This is an excellent opportunity to grow your career in operations management within the cleaning and sanitation industry, contributing to client satisfaction and operational excellence in a flexible work arrangement.

Key Responsibilities

• Assist in scheduling cleaning staff and managing shift rotations to ensure adequate coverage.


• Coordinate the procurement and inventory management of cleaning supplies and equipment.


• Ensure cleaning staff adhere to established protocols, safety procedures, and hygiene standards.


• Support on-site team members with operational needs and troubleshooting.


• Perform remote administrative tasks, including data entry, report preparation, and communication logging.


• Liaise with clients and internal teams to address service requests and resolve issues promptly.


• Maintain accurate records of staff attendance, supply usage, and service delivery.


• Assist in conducting on-site quality checks and identifying areas for immediate improvement.


• Contribute to training and onboarding processes for new cleaning staff.


• Ensure compliance with company policies and health and safety regulations.

Requirements

• Previous experience in operations support, administration, or coordination, preferably within the cleaning or facilities management sector.


• Strong organizational and time management skills with the ability to prioritize tasks effectively.


• Excellent verbal and written communication skills for interacting with staff and clients.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills for remote tasks.


• Ability to work both independently and collaboratively in a team environment.


• Basic understanding of cleaning supplies, equipment, and sanitation practices.


• High school diploma or equivalent.


• Must be able to commute to Paarl, Western Cape, ZA for on-site duties and effectively manage remote tasks.


• Proactive approach to problem solving and a keen eye for detail.


• Willingness to learn and adapt to evolving operational needs.

Benefits

This hybrid role offers a competitive salary and a comprehensive benefits package, including medical aid and paid leave. Employees benefit from a supportive work environment and opportunities for career advancement within the company. The hybrid model provides a valuable blend of flexibility and hands-on involvement. Join our client's team in Paarl, Western Cape, ZA, and contribute to delivering exceptional cleaning services. We are committed to employee growth and creating a positive work experience.