Remote Cleaning Operations Coordinator

Placements24; Rustenburg; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Career development

Job summary

Placements24 is seeking a Remote Cleaning Operations Coordinator to oversee cleaning services across multiple client sites from a remote-first base. You will plan, schedule, monitor performance, and liaise with on-site teams, ensuring SLAs are met and quality is consistent.

The role emphasizes efficient workflows, safety compliance, and data-driven improvements in a dispersed workforce. The successful candidate will bring experience in cleaning operations supervision, strong organization, and

Qualifications

• Proven experience in cleaning operations management, supervision, or similar coordination.
• Ability to manage tasks and teams remotely.
• Excellent organizational and time management skills with keen attention to detail.
• Strong written and verbal communication for remote collaboration.

Responsibilities

• Coordinate and schedule cleaning activities for multiple client locations remotely.
• Serve as the primary point of contact for on-site teams and supervisors.
• Monitor cleaning performance and quality via remote reporting tools.
• Ensure operations comply with health, safety, and environmental standards.
• Manage inventory and orders for cleaning supplies and equipment.
• Troubleshoot issues and implement timely solutions.
• Prepare regular performance reports for senior management.
• Facilitate cross-department communication to ensure service delivery.
• Uphold company policies in remote operations.
• Contribute to development of operational best practices.

Skills

Remote coordination

Time management

Communication

Detail orientation

Education

No specific degree stated

Tools

Slack

Zoom

MS Teams

Job description

About the Role

Our client is a progressive national facilities management company seeking a dedicated Remote Cleaning Operations Coordinator. This role is essential for ensuring seamless coordination and oversight of cleaning services across various client sites, all managed from a remote-first environment. The successful candidate will be responsible for planning, scheduling, and monitoring cleaning operations, liaising with on-site teams and management, and ensuring that service level agreements are consistently met. This is an ideal opportunity for an organized and communicative individual with a background in cleaning supervision or operations management who thrives in a virtual workspace. You will leverage technology and communication tools to maintain efficiency and high standards, supporting a dispersed workforce. Your focus will be on optimizing operational workflows, ensuring quality control, and driving continuous improvement in service delivery, irrespective of geographical location. We are committed to offering a flexible and rewarding remote career in **Rustenburg**, North West, and beyond, supporting our employees' professional growth.

Key Responsibilities

• Coordinate and schedule cleaning activities for multiple client locations remotely.
• Serve as the primary point of contact for on-site cleaning teams and supervisors, providing guidance and support.
• Monitor cleaning performance and quality through remote reporting tools and feedback mechanisms.
• Ensure all cleaning operations comply with health, safety, and environmental standards.
• Manage and track inventory of cleaning supplies and equipment orders for various sites.
• Troubleshoot operational issues and implement effective solutions in a timely manner.
• Prepare regular performance reports for senior management, highlighting key metrics and areas for improvement.
• Facilitate communication between different departments to ensure smooth service delivery.
• Uphold company policies and procedures in all aspects of remote operations.
• Contribute to the development and refinement of operational best practices.

Requirements

• Proven experience in cleaning operations management, supervision, or a similar coordination role.
• Demonstrated ability to manage tasks and teams remotely.
• Excellent organizational and time management skills, with a keen eye for detail.
• Strong communication (written and verbal) and interpersonal skills, essential for remote collaboration.
• Proficiency in using digital tools, project management software, and communication platforms (e.g., Slack, Zoom, MS Teams).
• Understanding of cleaning standards, health and safety protocols, and regulatory compliance.
• Ability to work independently, take initiative, and manage multiple priorities effectively.
• Experience in developing reports and analyzing operational data.
• A proactive approach to problem-solving and continuous improvement.
• Access to a reliable internet connection and a suitable home office setup.

Benefits

• Fully remote work arrangement, offering excellent work-life balance.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement within a leading company.
• Contribution to impactful operational strategies.
• Access to cutting-edge technology and remote work tools.
• Be part of a forward-thinking organization with a strong remote-first culture.