Claims Handler

TWK Agri; Ermelo; On-site; ZAR 180,000 - 320,000; Full time

Job summary

TWK Agri in Ermelo, Mpumalanga, is seeking a Claims Handler to manage insurance claims from notification to settlement, ensuring accurate assessment and timely service within company policies.

The role requires a minimum of 3 years in short term insurance, Matric, and strong Excel and communication skills. It involves administrative duties, claims processing, data capture, and reporting within the Financial Services division.

Qualifications

• Matric/Grade 12 is required.
• At least 3 years' work experience in short term insurance.
• RE5 certificate (advantageous).
• Proficient computer literacy and advanced Excel.
• Strong interpersonal and communication skills.
• Deadline-driven with good organizational skills.

Responsibilities

• General administrative duties.
• Prepare, issue, and send out insurance claims, arrange for payments on insurance claims.
• Regularly capture required information on internal systems, record and update customer claims.
• Maintain and update filing, inventory, mailing, and database systems.
• Prepare claim reports.

Skills

Interpersonal skills

Communication skills

Deadline driven

Organising & planning

Education

Matric/Grade 12

RE5 certificate

Tools

Excel

Job description

TWK Agri has the following vacancy available: Claims Handler within the Financial Services division at Ermelo, Mpumalanga.

Job Summary

This role involves managing insurance claims from initial notification through to final settlement, ensuring accurate assessment, timely resolution, and excellent service to clients while adhering to company policies and procedures.

Responsibilities and Duties

• General administrative duties
• Prepare, issue, and send out insurance claims, arrange for payments on insurance claims
• Regularly capture required information on internal systems, record and update customer claims
• Maintain and update filing, inventory, mailing, and database systems
• Prepare claim reports

Qualifications and Skills

• Matric / Grade 12
• At least 3 years' work experience in short term insurance
• RE5 certificate (advantageous)
• Computer literate
• Advanced skills in excel
• Excellent interpersonal and communication skills
• Deadline driven, good organising and planning skills

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.

**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.