Claims Handler TWK Agri Ermelo, Mpumalanga

Topjobseeker.Com; Ermelo; On-site; ZAR 240,000 - 360,000; Full time

Job summary

TWK Agri in Ermelo, Mpumalanga, is seeking a Claims Handler in the Financial Services division. The role covers end-to-end claims handling from notification to settlement, with focus on accurate assessment and timely resolution in line with company policies.

The position requires a Matric/Grade 12, 3+ years in short-term insurance, and strong Excel and interpersonal skills. Permanent contract with a closing date of 16 November 2026.

Qualifications

• Matric / Grade 12 is required.
• At least 3 years’ work experience in short term insurance.
• RE5 certificate is advantageous.
• Computer literacy is essential.
• Advanced skills in Excel are required.
• Excellent interpersonal and communication skills.
• Deadline-driven with good organising and planning abilities.

Responsibilities

• General administrative duties.
• Prepare, issue, and send out insurance claims; arrange payments.
• Regularly capture information on internal systems; update claims.
• Maintain and update filing, inventory, mailing, and databases.
• Prepare claim reports.

Skills

Interpersonal skills

Communication

Organising & planning

Deadline driven

Education

Matric / Grade 12

RE5 certificate

Tools

Excel

Computer literacy

Job description

Claims Handler
TWK Agri
Ermelo, Mpumalanga
Permanent
Closing Date 16 November 2026

Job Details
Division
Financial Services
Business Unit
Insurance
Minimum experience
Associate
Company primary industry
Agriculture
Job functional area
Administrative

Job Description

TWK Agri has the following vacancy available: Claims Handler within the Financial Services division at Ermelo, Mpumalanga.

Job Summary

This role involves managing insurance claims from initial notification through to final settlement, ensuring accurate assessment, timely resolution, and excellent service to clients while adhering to company policies and procedures.

Responsibilities and Duties

General administrative duties
Prepare, issue, and send out insurance claims, arrange for payments on insurance claims
Regularly capture required information on internal systems, record and update customer claims
Maintain and update filing, inventory, mailing, and database systems
Prepare claim reports

Qualifications and Skills

Matric / Grade 12
At least 3 years’ work experience in short term insurance
RE5 certificate (advantageous)
Computer literate
Advanced skills in excel
Excellent interpersonal and communication skills
Deadline driven, good organising and planning skills

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

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Claims Handler
TWK Agri
Ermelo, Mpumalanga
Permanent
Closing Date 16 November 2026