Claims Administrator - Insurance & Banking Support

Motus Corporation; Gauteng; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Motus Corporation’s M-Sure division seeks a qualified Claims Administrator to join the team in Gauteng. The role focuses on claims administration, policy verification and timely communication with banks and clients.

You will support claim registrations and maintain high customer service standards. The ideal candidate has Grade 12 and 1–2 years’ admin experience, with knowledge of insurance and banking industries being advantageous.

Qualifications

• Grade 12 / Matric or equivalent.
• Minimum knowledge of the Insurance and banking industry; vehicle and asset finance experience advantageous.
• 1–2 years administrative experience preferred.

Responsibilities

• Administration of claims.
• Handling incoming and outgoing mailbox.
• Verifying policy details and providing information to banks/clients on request; claim intimation.
• Admin duties related to claims registration and distribution.
• Maintaining high levels of customer service at all times.
• Coordinating with internal divisions and external parties.
• Verifying claims documentation to mitigate risk.
• Assisting other teams when required.

Skills

Communication skills

Phone handling

Multi-tasking

Deadline oriented

Customer focus

Proactive

Negotiation

Time management

Attention to detail

Team player

Criminal and credit clear

Own transport

Strong analytical skill

Strong communication skills

Education

Grade 12 / Matric

Tools

MS Office (Full)

Job description

Motus Corporation’s M-Sure division seeks a qualified Claims Administrator to join the team in Gauteng. The role focuses on claims administration, policy verification and timely communication with banks and clients.

You will support claim registrations and maintain high customer service standards. The ideal candidate has Grade 12 and 1–2 years’ admin experience, with knowledge of insurance and banking industries being advantageous.