Insurance Claims Assessor

Placements24; Soweto; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Salary

Medical benefits

Retirement benefits

Training opportunities

Team environment

Career development

Job summary

Placements24 is seeking a conscientious Insurance Claims Assessor to manage claims processing for a diverse client base in Soweto. You will evaluate reported damages, verify policy terms, and determine claim validity to support fair settlements.

You will communicate findings to policyholders, authorize payments within guidelines, and maintain accurate records. The role offers ongoing training and a collaborative team environment within the Soweto community.

Qualifications

• Experience in claims assessment or handling within insurance.
• Strong attention to detail and accuracy in evaluating claims.
• Solid understanding of insurance policy terms and conditions.
• Effective communication with clients and stakeholders.
• Ability to manage a caseload independently and efficiently.

Responsibilities

• Receive and review insurance claims submitted by policyholders.
• Investigate claim details to verify circumstances and extent of loss or damage.
• Assess claim value based on policy coverage, estimates, and market valuations.
• Communicate assessment findings and claim decisions to policyholders.
• Authorize payment of approved claims within guidelines and authority levels.
• Maintain accurate records of all claims processed.

Skills

Claims assessment

Attention to detail

Communication skills

Independent work

Policy interpretation

Computer literacy

Tools

Claims management system

Job description

About the Role

Our client is looking for a conscientious and efficient Insurance Claims Assessor to manage claims processing for their diverse client base in Soweto . This role is crucial in evaluating the extent of damages or losses reported by policyholders, determining the validity of claims against policy terms, and authorizing appropriate settlements. You will act as a key point of contact, ensuring a fair and timely resolution for policyholders while upholding the company's standards. Your role will directly impact customer satisfaction and the operational integrity of the claims department in the Gauteng region.

Key Responsibilities

• Receive and meticulously review insurance claims submitted by policyholders.


• Investigate claim details to verify the circumstances and extent of loss or damage.


• Assess the value of claims based on policy coverage, repair estimates, and market valuations.


• Communicate assessment findings and claim decisions clearly to policyholders.


• Authorize payment of approved claims within established guidelines and authority levels.


• Maintain accurate and organized records of all claims processed.

Requirements

• Previous experience in claims assessment, claims handling, or a related role within the insurance sector.


• Strong attention to detail and accuracy in evaluating claim information.


• Good understanding of insurance policy terms and conditions.


• Effective communication and interpersonal skills for client interaction.


• Ability to work independently and manage a caseload efficiently.


• Basic computer literacy and familiarity with claims management systems.

Benefits

• Competitive annual salary.


• Comprehensive medical and retirement benefits.


• Ongoing training and development opportunities in claims management.


• A supportive team environment within the vibrant community of Soweto .


• Opportunity to build a career in the insurance industry.