Claims Administrator

Frogg Recruitment SA; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Frogg Recruitment SA in Gqeberha (Eastern Cape) is seeking a detail-oriented Claims Administrator to manage vehicle and fleet insurance claims. You will ensure claims are checked, documented, submitted timeously and followed through until finalisation, liaising with insurers and service providers as needed.

The role requires strong administration skills, accuracy and excellent follow-up, with the ability to handle multiple claims and deadlines while maintaining meticulous records.

Qualifications

• Matric and relevant administrative training.
• 2–4 years' experience in claims/administration.
• Experience managing documents, trackers and processes.
• Experience dealing with insurers, brokers or service providers.
• Attention to detail and accuracy in all records.
• Strong communication, follow-up and coordination skills.

Responsibilities

• Coordinate and manage vehicle and fleet insurance claims.
• Check, document and submit claims timeously.
• Follow claims through to finalisation and payout.
• Liaise with insurers, assessors, repairers and service providers.
• Maintain accurate records and trackers.

Skills

Attention to detail

Communication

Time management

Record-keeping

Education

Matric

Job description

Claims Administrator Gqeberha Eastern Cape

Our client is seeking a detail-orientated and organised Claims Administrator to manage and coordinate vehicle and fleet insurance claims. The successful candidate will be responsible for ensuring that claims are checked, documented, submitted timeously, and followed through until finalisation. The role requires strong administration skills, accuracy, excellent follow-up ability, and the ability to liaise with insurers, assessors, repairers and other service providers.

Salary: Market related

Minimum Requirements

• Matric
• Minimum 2-4 years' experience in claims administration, fleet administration, insurance administration or a similar administrative environment.
• Experience managing documentation, trackers and administrative processes.
• Experience dealing with insurers, brokers, service providers or external stakeholders will be advantageous.
• Experience reviewing and verifying claims information and supporting documentation.
• Motor vehicle insurance, fleet, car rental, leasing, automotive, logistics or e-hailing industry experience will be advantageous.
• Strong attention to detail and accuracy.
• Good communication, follow-up and coordination skills.
• Ability to manage multiple claims and deadlines.
• Computer literate with good record-keeping skills.