Chocolate Experience Specialist

Lindt & Sprüngli (Australia) Pty Ltd; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Lindt & Sprüngli (Australia) Pty Ltd in Cape Town is seeking a passionate Retail Sales Associate to deliver a world class Lindt experience. You will greet customers, upsell premium products, process POS transactions and maintain store standards across all touchpoints.

The role emphasizes exceptional service, product knowledge, teamwork and responsible till management. Experience in retail and Grade 12 are preferred; Excel/PowerPoint skills helpful for daily tasks and reporting.

Qualifications

• Experience in customer service is required.
• Previous experience in a similar retail environment is preferred.
• Strong communication and interpersonal skills are essential.
• Proficiency with basic computer tools and POS systems is expected.

Responsibilities

• Deliver exceptional customer service across all store sections and over the phone.
• Greet customers and provide a memorable Lindt experience.
• Educate customers on Lindt products and upsell where appropriate.
• Handle POS transactions and manage tills accurately.
• Maintain store standards and stock levels throughout the day.

Skills

Customer Service

Sales skills

Credit Card Transactions

Retail experience

Time management

Self-starter

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli (Australia) Pty Ltd in Cape Town is seeking a passionate Retail Sales Associate to deliver a world class Lindt experience. You will greet customers, upsell premium products, process POS transactions and maintain store standards across all touchpoints.

The role emphasizes exceptional service, product knowledge, teamwork and responsible till management. Experience in retail and Grade 12 are preferred; Excel/PowerPoint skills helpful for daily tasks and reporting.