Charity Administrator and Supporter Relations Officer

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Meaningful and impactful sector work

Supportive team environment

Job summary

Placements24 is seeking a diligent Charity Administrator and Supporter Relations Officer in Klerksdorp, North West. The role blends office administration with donor and supporter relations, serving as the first point of contact for inquiries and ensuring smooth operational processes.

This hybrid position supports a charitable organization and aims to strengthen community engagement. You will manage donor databases, process donations, assist with fundraising events, and prepare reports while

Qualifications

• Proven experience in administrative roles, preferably within a charity or non-profit setting.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Experience with donor management software or CRM systems is advantageous.
• Ability to work independently and as part of a team.

Responsibilities

• Manage general administrative tasks, including correspondence, filing, and scheduling.
• Maintain accurate databases of donors, volunteers, and beneficiaries.
• Process donations and issue receipts, ensuring all financial records are up-to-date.
• Respond to inquiries from the public, donors, and beneficiaries via phone, email, and in person.
• Assist in the planning and execution of fundraising events and activities.
• Prepare reports, presentations, and other documents as required.
• Coordinate office supplies and manage vendor relationships.
• Support the wider team with administrative tasks and project coordination.
• Develop and maintain strong relationships with key supporters and stakeholders.
• Contribute to the smooth day-to-day operations of the organization in Klerksdorp, North West.

Skills

Administrative excellence

Donor relations

Communication skills

MS Office proficiency

Tools

CRM software

MS Office Suite

Job description

About the Role Our client, a vital charitable organization serving the Klerksdorp, North West community, is seeking a diligent and personable Charity Administrator and Supporter Relations Officer. This hybrid role requires a blend of administrative prowess and excellent interpersonal skills to manage daily operations and nurture relationships with donors and supporters. You will be the first point of contact for many, ensuring smooth administrative processes and maintaining positive engagement with those who contribute to our client's mission. This position is crucial for the efficient functioning of the organization and for building a strong, supportive network in Klerksdorp .

Key Responsibilities

• Manage general administrative tasks, including correspondence, filing, and scheduling.
• Maintain accurate databases of donors, volunteers, and beneficiaries.
• Process donations and issue receipts, ensuring all financial records are up-to-date.
• Respond to inquiries from the public, donors, and beneficiaries via phone, email, and in person.
• Assist in the planning and execution of fundraising events and activities.
• Prepare reports, presentations, and other documents as required.
• Coordinate office supplies and manage vendor relationships.
• Support the wider team with administrative tasks and project coordination.
• Develop and maintain strong relationships with key supporters and stakeholders.
• Contribute to the smooth day-to-day operations of the organization in Klerksdorp, North West .

Requirements

• Proven experience in administrative roles, preferably within a charity or non-profit setting.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with donor management software or CRM systems is advantageous.Ability to handle sensitive information with discretion and confidentiality.
• A customer-service oriented approach with strong interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with the Klerksdorp area and its community is beneficial.
• A commitment to the mission and values of our client.

Benefits

• Competitive salary and potential for annual reviews.
• Hybrid work model offering a balance between office and remote work.
• Opportunity to work within a meaningful and impactful sector.
• Gain experience in both administration and supporter relations within a charity.
• Supportive team environment within a well-regarded organization.
• Professional development opportunities.
• Contribute directly to the well-being of the Klerksdorp community.
• Be part of a passionate team dedicated to making a difference.