Catering Team Supervisor

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Overtime pay

Career advancement

Dynamic team

Polokwane region experience

Job summary

Placements24 is seeking an organized and experienced Catering Team Supervisor to oversee event service teams in Polokwane. This hybrid role requires strong leadership to manage on-site service staff, coordinate with kitchen teams, and ensure clients receive exceptional catering experiences.

You will be responsible for team performance, service quality, and adherence to company standards during events, with potential for off-site coordination and planning within the Limpopo region.

Qualifications

• Proven experience in hospitality or catering supervision.
• Strong leadership and communication abilities.
• Ability to work under pressure and manage multiple tasks during events.

Responsibilities

• Supervise and direct catering staff during events, ensuring smooth service execution and adherence to timelines.
• Train new team members on service standards, menu details, and client expectations.
• Manage on-site logistics, including setup, breakdown, and coordination with venue staff and kitchen teams.
• Address client needs and resolve issues promptly and professionally during events.
• Monitor food and beverage presentation, ensuring it meets company standards and client satisfaction.
• Conduct pre-event briefings with the team to ensure everyone understands their roles and responsibilities.

Skills

Leadership

Communication

Interpersonal skills

Customer-focused

Organizational skills

Job description

About the Role

Our client is looking for an organized and experienced Catering Team Supervisor to oversee event service teams in Polokwane. This hybrid role requires strong leadership skills to manage on-site service staff, coordinate with kitchen teams, and ensure clients receive exceptional catering experiences. You will be responsible for team performance, service quality, and adherence to company standards during events, while also potentially contributing to some off-site coordination and planning. This is an excellent opportunity for an individual passionate about hospitality to make a tangible impact on event success in the Limpopo region, fostering a positive team dynamic.

Key Responsibilities

• Supervise and direct catering staff during events, ensuring smooth service execution and adherence to timelines.
• Train new team members on service standards, menu details, and client expectations.
• Manage on-site logistics, including setup, breakdown, and coordination with venue staff and kitchen teams.
• Address client needs and resolve any issues promptly and professionally during events.
• Monitor food and beverage presentation, ensuring it meets company standards and client satisfaction.
• Conduct pre-event briefings with the team to ensure everyone understands their roles and responsibilities.

Requirements

• Proven experience in hospitality or catering, with at least 1-2 years in a supervisory or team lead role.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple tasks during busy events.
• Strong problem-solving skills and a customer-focused approach.
• Flexibility to work varying hours, including evenings, weekends, and public holidays, as required for events.
• Good understanding of food and beverage service protocols and hygiene standards.

Benefits

• Competitive remuneration package with potential for overtime pay.
• Opportunities for career advancement in the hospitality sector.
• Work with a dynamic team delivering high-quality catering services.
• Gain experience in diverse event settings within the Polokwane area.
• Employee recognition programs and team-building activities.