About the Role
Our client, a leading luxury catering and hospitality group, is seeking a proactive and detail-oriented Catering Operations Supervisor to manage and coordinate their event operations in **Rustenburg, North West**. This role involves ensuring the flawless execution of catering services for a wide range of high-profile events, from corporate gatherings to private celebrations. The successful candidate will be responsible for overseeing event staff, managing on-site logistics, and upholding the exceptional standards our client is known for. This is an exciting opportunity to contribute to the success of memorable events in the **Rustenburg** area and to grow within a dynamic hospitality environment.
Key Responsibilities
- Supervise and coordinate all aspects of on-site catering operations for various events.
- Manage and train event staff, including servers, bartenders, and kitchen assistants.
- Ensure adherence to quality standards, service protocols, and health & safety regulations.
- Liaise with clients, venue managers, and other vendors to ensure seamless event execution.
- Oversee setup and breakdown of catering areas, ensuring presentation and functionality.
- Manage inventory of catering supplies and equipment, reporting any shortages or damages.
- Handle client inquiries and resolve any issues that arise during events efficiently and professionally.
- Conduct pre-event briefings with staff to ensure clear understanding of roles and responsibilities.
- Monitor event flow and service levels, making adjustments as needed to ensure guest satisfaction.
- Contribute to the development of operational procedures and service enhancements.
Requirements
- Minimum of 3 years of experience in catering operations, event management, or hospitality supervision.
- Proven ability to lead and motivate a team of service staff.
- Excellent organizational and problem-solving skills.
- Strong understanding of food safety and hygiene practices.
- Excellent communication and interpersonal skills, with a client-focused attitude.
- Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required for events in **Rustenburg**.
- A valid driver's license and reliable transportation is beneficial.Experience with event planning software is a plus.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for career advancement within a reputable hospitality group.
- Exposure to a variety of prestigious events in **Rustenburg**.
- Work with a professional and supportive team dedicated to excellence.
- Continuous training and development in event management and service standards.