Event Staff Supervisor

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Growth opportunities

Dynamic team

Job summary

Placements24 in Rustenburg is seeking an Event Staff Supervisor to lead on-site staff and ensure flawless execution of catered events. You will be the main on-site contact, directing servers, bartenders, and setup crews while maintaining service excellence and client satisfaction in a fast-paced setting.

The role requires strong leadership and communication, with flexibility for evenings and weekends to align with event schedules.

Qualifications

• Experience supervising hospitality or catering staff.
• Strong leadership and interpersonal skills.
• Excellent communication abilities.
• Ability to work evenings, weekends, and holidays.
• Knowledge of event service procedures and standards.

Responsibilities

• Supervise and direct event staff during functions.
• Ensure staff adhere to service standards, hygiene, and safety.
• Coordinate with Catering Manager and kitchen staff for timely service.
• Handle client inquiries and resolve on-site issues promptly.
• Conduct pre-event briefings outlining responsibilities and details.
• Manage setup and breakdown to meet client and company standards.

Skills

Leadership

Communication

Team management

Calm under pressure

Job description

About the Role

Our client is seeking a dynamic and organized Event Staff Supervisor to join their growing catering team in Rustenburg . This role is pivotal in ensuring the smooth execution of all catered events by managing and directing event staff on-site. You will be the main point of contact for staff, coordinating service flow, troubleshooting issues as they arise, and ensuring client satisfaction. The ideal candidate possesses strong leadership qualities, excellent communication skills, and a keen eye for detail, playing a key role in maintaining our client's reputation for exceptional service delivery in the North West province and contributing to memorable client experiences.

Key Responsibilities

• Supervise and direct event staff (servers, bartenders, setup crew) during functions.
• Ensure all staff adhere to service standards, hygiene protocols, and safety regulations.
• Coordinate with the Catering Manager and kitchen staff to ensure timely and accurate service delivery.
• Handle client inquiries and resolve any on-site issues promptly and professionally.
• Conduct pre-event briefings with staff to outline responsibilities and event details.
• Manage setup and breakdown of event spaces, ensuring they meet client and company standards.

Requirements

• Previous experience in a supervisory role within the hospitality or catering industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and effective under pressure.
• Knowledge of event service procedures and standards.
• Flexibility to work evenings, weekends, and holidays as dictated by event schedules in Rustenburg .

Benefits

• Competitive salary and potential for performance bonuses.
• Comprehensive training and development programs.
• Exposure to diverse and exciting event types.
• A collaborative and fast-paced work environment.
• Opportunities for growth within the company.