Catering Operations Manager - Corporate & Events

Placements24; Randfontein; Sur place; ZAR 550 000 - 850 000; Plein temps

Avantages offerts par ce poste

Competitive salary and incentives

Role in shaping operational strategy

Opportunity to manage prestigious,大型等

Résumé du poste

Placements24 in Rustenburg is seeking a Catering Operations Manager to oversee all catering services from client consultation to event completion. You will lead planning, staffing, and logistics to ensure flawless execution and quality across diverse events.

You will optimize operations, manage budgets, and maintain strong client and supplier relationships, while ensuring health and safety standards. Flexible hours, evenings and weekends will be required to align with event schedules.

Qualifications

• A relevant qualification in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum 5 years in catering or event management within hospitality.
• Experience managing operational budgets and controlling costs.
• Strong leadership and delegation skills.
• Excellent organizational, planning and time-management abilities.
• Proficiency in client relationship management and negotiation.
• Solid understanding of food safety and hygiene standards.

Responsabilités

• Oversee planning, execution and delivery of all catering events, ensuring efficiency and client satisfaction.
• Manage and coordinate catering staff and service teams, ensuring proper staffing and training.
• Develop and implement standard operating procedures to enhance service quality and efficiency.
• Manage event logistics including venue coordination, equipment rental, transportation, and setup/breakdown.
• Control operational costs, manage budgets, and monitor KPIs to ensure profitability.
• Build and maintain relationships with clients, suppliers and venue partners.
• Handle client inquiries, complaints and feedback promptly.
• Ensure compliance with health, safety and hygiene regulations in catering operations.
• Conduct post-event evaluations to identify areas for improvement.

Connaissances

Leadership

Staff management

Budget control

Client relationship management

Negotiation

Problem solving under pressure

Organizational skills

Time management

Formation

Hospitality Management or related field

Description du poste

About the Role

Our client, a dynamic and rapidly expanding corporate and event catering company in Rustenburg , is looking for an experienced and motivated Catering Operations Manager. This role is crucial for overseeing the seamless execution of all catering services, from initial client consultation through to event completion. The ideal candidate will be a highly organized and proactive individual with a strong understanding of logistics, staff management, and client relations within the hospitality sector. You will be responsible for ensuring that every event delivered meets our client's high standards of quality, service, and presentation. This position requires a hands-on approach, exceptional problem-solving skills, and the ability to manage multiple projects concurrently in a demanding environment. The focus is on optimizing operational efficiency, maintaining profitability, and enhancing the overall client experience.

Key Responsibilities

• Oversee the planning, execution, and delivery of all catering events, ensuring operational efficiency and client satisfaction.
• Manage and coordinate catering staff, including event coordinators, service teams, and kitchen support, ensuring adequate staffing levels and proper training.
• Develop and implement operational procedures and standards to enhance service quality and efficiency.
• Manage event logistics, including venue coordination, equipment rental, transportation, and setup/breakdown.
• Control operational costs, manage budgets, and monitor key performance indicators to ensure profitability.
• Build and maintain strong relationships with clients, suppliers, and venue partners.
• Handle client inquiries, complaints, and feedback promptly and professionally.
• Ensure compliance with all health, safety, and hygiene regulations within catering operations.
• Conduct post-event evaluations to identify areas for improvement.

Requirements

• A relevant qualification in Hospitality Management, Business Administration, or a related field is preferred.
• A minimum of 5 years of experience in catering management, event management, or a similar operational role within the hospitality industry.
• Proven experience in managing operational budgets and controlling costs.
• Strong leadership, team management, and delegation skills.
• Excellent organizational, planning, and time-management abilities.
• Proficiency in client relationship management and negotiation.
• Solid understanding of food safety and hygiene standards.
• Ability to work flexible hours, including evenings and weekends, as dictated by event schedules.
• Problem-solving aptitude and the ability to remain calm under pressure.

Benefits

• Competitive salary and performance-based incentives.
• Significant role in shaping the operational strategy of a growing company.
• Opportunity to manage diverse and prestigious events.
• Travel opportunities within the North West region.
• Professional development and training programs.
• A dynamic and collaborative work environment.
• Potential for advancement to senior management roles.