Social Work Case Manager

Placements24; Durban; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health insurance and retirement fund

Job summary

Placements24 in Durban seeks a dedicated Social Work Case Manager to support vulnerable individuals and families. This hybrid role blends remote case management with essential face-to-face client contact across KwaZulu-Natal.

You will assess needs, develop intervention plans, link clients with community resources, provide counseling when needed, and document progress in the case management system to promote wellbeing and stability.

Qualifications

• Registered Social Worker with current professional body registration.
• Minimum 3 years of experience in case management or social work.
• Strong knowledge of social welfare services and resources available in Durban.

Responsibilities

• Conduct comprehensive assessments of client needs, remotely and in person.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with social services, healthcare providers and community networks.
• Provide counseling and crisis intervention support as needed.
• Maintain accurate case notes and progress reports in the system.
• Collaborate with other professionals and agencies to ensure coordinated care.

Skills

Social Work

Case management

Communication

Interpersonal skills

Hybrid work

Education

Registered Social Worker

Tools

Case management software

Virtual communication tools

Job description

About the Role

Our client seeks a dedicated Social Work Case Manager to join their team in Durban . This role involves providing essential support and guidance to vulnerable individuals and families, with a blend of remote and in-person client interactions. You will assess needs, develop intervention plans, and connect clients with necessary community resources to improve their well-being and stability. This hybrid model allows for efficient remote management of cases while ensuring face-to-face contact when most beneficial, offering a dynamic work environment for professionals committed to making a tangible difference in the lives of those they serve within the KwaZulu-Natal region.

Key Responsibilities

• Conduct comprehensive assessments of client needs, both remotely and through in-person visits.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with appropriate social services, healthcare providers, and community support networks.
• Provide counseling and crisis intervention support as needed.
• Maintain accurate and detailed case notes and progress reports in the electronic system.
• Collaborate with other professionals and agencies to ensure coordinated care for clients.

Requirements

• Registered Social Worker with current professional body registration.
• Minimum of 3 years of experience in case management or social work.
• Strong knowledge of social welfare services and resources available in Durban .
• Excellent interpersonal, communication, and active listening skills.
• Proficiency in using case management software and virtual communication tools.
• Ability to work independently and manage time effectively in a hybrid work environment.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement offering flexibility.
• Comprehensive health insurance and retirement fund contributions.
• Professional development opportunities and training subsidies.
• A supportive team environment focused on client success and professional growth.