Social Services Case Manager

Placements24; Vereeniging; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 seeks a dedicated Social Services Case Manager to serve the Vereeniging community. You will assess client needs, develop individualized support plans, and connect clients with vital social services and programs.

You will act as a primary contact, offering guidance and advocacy to help clients overcome challenges and achieve stability, while maintaining confidentiality and professional ethics in a demanding environment.

Qualifications

• Proven experience in case management, social work, or related human services.
• Solid understanding of social welfare systems and client rights.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to manage a caseload effectively in a demanding environment.
• Proficiency with case management software and standard office applications.
• Commitment to client confidentiality and ethical practice in Vereeniging.

Responsibilities

• Conduct thorough client assessments to identify needs and eligibility for services.
• Develop, implement, and monitor individualized case management plans.
• Liaise with government agencies and NGOs to secure resources.
• Provide information, advocacy, and support throughout client engagement.
• Maintain confidential client records and document progress.
• Respond to client crises and emergencies promptly.

Skills

Interpersonal skills

Communication skills

Problem-solving

Caseload management

Ethical practice

Tools

Case management software

MS Office

Job description

About the Role

Our client is seeking a dedicated Social Services Case Manager to serve the Vereeniging community. In this crucial role, you will assess client needs, develop comprehensive support plans, and connect individuals and families with vital social services, resources, and programs. You will act as a primary point of contact, offering guidance, advocacy, and support to help clients overcome challenges and achieve stability. This position demands a compassionate and organized professional who is committed to empowering vulnerable populations and fostering positive outcomes within the local area.

Key Responsibilities

• Conduct thorough client assessments to identify needs and eligibility for various social services.
• Develop, implement, and monitor individualized case management plans.
• Liaise with government agencies, non-profit organizations, and community partners to secure resources.
• Provide clients with information, advocacy, and support throughout their engagement with services.
• Maintain accurate and confidential client records, documenting all interactions and progress.
• Respond to client crises and emergencies in a timely and effective manner.

Requirements

• Proven experience in case management, social work, or a related human services field.
• Solid understanding of social welfare systems, community resources, and client rights.
• Exceptional interpersonal, communication, and problem-solving skills.
• Ability to manage a caseload effectively and prioritize tasks in a demanding environment.
• Proficiency with case management software and standard office applications.
• A commitment to client confidentiality and ethical practice in Vereeniging .

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• A supportive work environment with a focus on team collaboration.
• The ability to make a significant, positive impact on individuals and families in need.
• Dedicated resources and administrative support for case management functions.