Case Manager

Placements24; Pretoria; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical aid plan

Retirement savings plan

Professional development

Job summary

Placements24 is seeking a dedicated Case Manager to join our community services team in Pretoria. You will coordinate and facilitate care plans, connect clients with resources, and advocate for their needs to promote stability and independence.

This hybrid role blends essential fieldwork with remote administration, requiring strong collaboration with local service providers and a commitment to client-centered outcomes in Gauteng.

Qualifications

• Bachelor's degree in Social Work or related field.
• 3+ years of experience in case management or similar client-facing roles.
• Strong knowledge of social services systems and Pretoria resources.
• Excellent organizational and communication skills.

Responsibilities

• Conduct thorough assessments to determine client eligibility and needs.
• Develop and implement individualized case management plans with clients.
• Coordinate services with community agencies and healthcare providers.
• Monitor progress and adjust service plans as needed.
• Maintain detailed case notes, reports and files.
• Advocate for clients to access appropriate services and resources.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Problem-solving

Education

Bachelor's degree in Social Work or related field

Tools

Case management software

Job description

Our client is seeking a dedicated Case Manager to join their community services team in Pretoria . In this crucial role, you will be responsible for coordinating and facilitating comprehensive care plans for individuals and families facing complex needs. You will act as a central point of contact, connecting clients with essential resources, advocating for their needs, and monitoring their progress towards achieving stability and independence. This hybrid position allows for both essential fieldwork within the community and remote administrative duties, providing a balanced approach to client service delivery in the Gauteng region.

Key Responsibilities

• Conduct thorough assessments to determine client eligibility and service needs.
• Develop and implement individualized case management plans in collaboration with clients.
• Coordinate services with various community agencies, healthcare providers, and support networks.
• Monitor client progress, making adjustments to service plans as necessary.
• Maintain detailed and accurate case notes, reports, and client files.
• Provide advocacy and support to ensure clients receive appropriate services and resources.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Minimum of 3 years of experience in case management or a similar client-facing role.
• Strong understanding of social services systems and available community resources in Pretoria .
• Excellent organizational, time management, and problem-solving skills.
• Proficiency in using case management software and standard office productivity tools.
• Excellent interpersonal and communication skills for effective client and stakeholder engagement.

Benefits

• Competitive monthly salary and performance-based bonuses.
• Hybrid work schedule offering flexibility and work-life balance.
• Membership in a comprehensive medical aid plan.
• Retirement savings plan with employer contributions.
• Opportunities for professional development and continued education.