Cape Town: Sales & Operations Coordinator posted by Time Personnel

JVR Software; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

JVR Software is seeking a seasoned Key Account Manager in Cape Town to nurture and grow strategic client relationships. You will coordinate quotations, pricing, and end-to-end sales processes, ensuring timely delivery and exceptional client service.

Requirements include Matric with a related tertiary qualification and a minimum of 3 years in key account management or sales coordination. Fluency in English and Afrikaans is essential for effective client communication.

Qualifications

• Matric and relevant tertiary qualification required.
• Minimum 3 years' experience in key account management or sales coordination.
• Proven ability to manage key client relationships.
• Excellent numerical accuracy.
• Experience preparing quotations and proposals.
• Fluent in English and Afrikaans.
• Identify new business opportunities and contribute towards revenue growth.
• Strong organisational skills and ability to manage multiple accounts.

Responsibilities

• Manage and develop relationships with existing key accounts to maximise retention and revenue growth.
• Engage with key clients through meetings, calls and site visits to understand needs and opportunities.
• Identify and pursue new business opportunities within existing and prospective accounts.
• Prepare, review and negotiate quotations, pricing structures and proposals.
• Coordinate the full sales process from enquiry to order fulfilment and after-sales service.
• Act as main contact between clients and internal teams for smooth delivery.
• Collaborate with sales, marketing, design, logistics and operations to meet client needs.
• Monitor orders, project progress and delivery timelines to meet deadlines.
• Address client inquiries and resolve issues proactively.
• Support sales and marketing initiatives to grow brand and revenue.
• Research market trends to expand client base and inform strategy.

Skills

Key account management

Sales coordination

Client relationship development

Numerical accuracy

Negotiation

English/Afrikaans communication

Education

Matric and relevant tertiary qualification in Sales/Marketing/Business Management

Job description

• Matric, with a relevant tertiary qualification in Sales, Marketing, Business Management or a related field
• Minimum 3 years' experience in Key Account Management, Sales Coordination or a similar client-facing role
• Proven experience managing and developing key client relationships
• Strong commercial and financial acumen, with excellent numerical accuracy
• Experience preparing and checking quotations, pricing and sales proposals
• Excellent communication and negotiation skills in both English and Afrikaans
• Ability to identify new business opportunities and contribute towards revenue growth
• Strong organisational and administrative skills, with the ability to manage multiple accounts and priorities simultaneously

DUTIES

• Managing and developing relationships with existing key accounts to maximise client retention and revenue growth
• Regularly engaging with key clients through meetings, calls and site visits to understand their needs and identify opportunities
• Identifying and pursuing new business opportunities within existing and prospective accounts
• Preparing, reviewing and negotiating quotations, pricing structures and commercial proposals
• Coordinating the full sales process, from initial enquiry and quotation through to order fulfilment and after-sales service
• Acting as the main point of contact between clients and internal departments to ensure efficient communication and service delivery
• Liaising with sales, marketing, advertising, design, logistics and operations teams to coordinate client requirements
• Monitoring customer orders, project progress and delivery timelines to ensure deadlines and expectations are met
• Handling client enquiries, resolving complaints and proactively addressing any service-related issues
• Supporting the development and implementation of sales and marketing initiatives to increase brand awareness and generate revenue
• Researching market trends and identifying opportunities to expand the client base
• Assisting management with sales strategies, business development initiatives and key account planning
• Monitoring account performance, sales targets and revenue forecasts
• Compiling sales reports, account updates and performance feedback for management
• Ensuring accurate client records, quotations, pricing information and sales documentation are maintained
• Working closely with management to improve sales processes, operational efficiencies and overall customer experience

Salary: Dependent on experience