Cape Town Luxury Concierge | Insider Guest Experiences

Ubuntu Resource Management; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Ubuntu Resource Management in Cape Town seeks a Concierge to deliver personalised guest experiences in a luxury setting. You will leverage your knowledge of Cape Town attractions, restaurants, and experiences to create memorable stays.

The role requires excellent communication, interpersonal skills, meticulous attention to detail, and a professional appearance. Les Clefs d'Or membership is advantageous.

Qualifications

• Minimum 2 years' experience in a Concierge role within a luxury or five-star establishment.
• Strong knowledge of Cape Town attractions, restaurants, experiences and tourism offerings.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving ability and attention to detail.
• Proven ability to deliver personalised and memorable guest experiences.
• Passion for delivering exceptional guest service.
• Professional appearance and confident guest interaction.
• Membership with Les Clefs d'Or will be advantageous.

Skills

Luxury Guest Service

Communication Skills

Interpersonal Skills

Local Knowledge

Problem Solving

Attention to Detail

Relationship Management

Customer Focus

Job description

Ubuntu Resource Management in Cape Town seeks a Concierge to deliver personalised guest experiences in a luxury setting. You will leverage your knowledge of Cape Town attractions, restaurants, and experiences to create memorable stays.

The role requires excellent communication, interpersonal skills, meticulous attention to detail, and a professional appearance. Les Clefs d'Or membership is advantageous.