Business Analyst

Careers at DLK Group; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading IT services provider is looking for a Business Analyst in Pretoria, South Africa. The candidate should have at least 5 years of experience, strong analytical skills, and be proficient in business process mapping. Responsibilities include gathering and analyzing business requirements, preparing documentation, and collaborating with technical teams. A National Diploma in an ICT-related field and Business Analysis Certification are required. This role offers an opportunity to contribute to significant projects and improvements in business processes.

Qualifications

• Minimum of 5 years’ experience as a Business Analyst.
• Experience with BABOK frameworks and methodologies.
• Proficiency in documentation and process mapping tools.

Responsibilities

• Gather, document, and analyse business requirements.
• Map and evaluate current business processes.
• Collaborate with technical teams for solutions.
• Prepare Business Requirement Documents and process flows.
• Facilitate workshops and meetings to clarify requirements.
• Support user acceptance testing and quality assurance.
• Provide updates to project management and stakeholders.

Skills

Analytical and problem-solving skills

Communication skills

Stakeholder engagement

Technical requirement translation

Documentation proficiency

Education

3-year National Diploma in ICT-related field

Business Analysis Certification

Job description

DLK Group | Contract

Business Analyst

Pretoria, South Africa | Posted on 02/09/2025

Job Information

• Date Opened: 02/09/2025
• Job Type: Contract
• Industry: IT Services
• Work Experience: 5-7 years
• Salary: Market Related
• City: Pretoria
• Province: Gauteng
• Country: South Africa
• Postal Code: 0002

Key Responsibilities

• Work with stakeholders to gather, document, and analyse business requirements.
• Map and evaluate current business processes, identify gaps, and recommend improvements.
• Collaborate with technical teams to ensure solutions meet business needs.
• Prepare documentation including Business Requirement Documents (BRDs), process flows, and use cases.
• Facilitate workshops, interviews, and meetings to clarify requirements and confirm understanding.
• Support the creation of functional specifications and solution designs.
• Assist with user acceptance testing (UAT) and ensure deliverables meet quality standards.
• Provide updates and progress reports to project management and stakeholders.
• Ensure compliance with IIBA standards and ICT governance frameworks.
• Contribute to change management activities and provide support during implementation.

Key Skills & Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to translate business needs into technical requirements.
• Knowledge of BABOK frameworks and methodologies.
• Proficiency in documentation and process mapping tools.

Qualifications & Experience

• Minimum of 5 years’ experience as a Business Analyst.
• 3-year National Diploma (NQF 6) or higher in ICT-related field (Information Technology, Computer Science, Information Systems, etc.).
• Business Analysis Certification aligned with the International Institute of Business Analysis (IIBA) and BABOK Guide.